Senior Design Lead - Onboarding & Growth

How do you explain what an international account is to someone who’s never heard of one? How do you simplify the craziness of exchange rates and hidden fees? How do you make a financial app both secure, and quick to set up? How do you support designers and teams to ship work they’re truly proud of?

These are just a few of the challenges a Senior Design Lead will get to work on as part of Wise’s global mission to build an open, fair, and human financial system. Right now, we move over £6 billion every month for over 11 million people — but we're only 2% done. Because more people without borders deserve money without borders.

Your mission: 

You’ll be leading designers of all crafts, working across the 5 cross-functional teams that make up the Onboarding & Growth squad here at Wise, designing the world’s best account opening experience. Helping millions of new customers get started on Wise quickly, securely and with zero hassle. 

Here’s how you’ll be contributing

• Collaborating with your Product and Engineering partners to lead the Squad, set the vision, define strategy and coach the teams to deliver it
• You’ll be lead for all the designers in the squad. Directing their work, mentoring them and supporting them to grow
• Planning and prioritising the work, hiring and onboarding new designers as needed
• Working with Design leaders from other squads to build a single, seamless experience for customers
• Using your Design Leadership skills to level up quality, maturity and alignment across the Onboarding & Growth squad.

This role will give you the opportunity to:

• Support and grow a talented design team, and be the best lead they’ve ever had
• Guide teams to deliver impact, and ship work you’re proud of
• Be hands on, leading through the work and setting the bar
• Elevate product quality. You define what ‘good’ looks like in the squad. And help them deliver it.
• Be part of a positive change in the world. We’re fixing a broken, greedy system, and putting people and businesses in control of their money.

About you: 

• You’re an accomplished Design Leader with several years experience leading teams to ship world-class consumer products
• You have a sharp eye for quality, and you know how to support designers and team to deliver it
• You’re influential and inspiring, able to lead others in a culture that values autonomy and empowerment
• You’re highly empathetic, both to customers and the people you work with
• You’re a trusted partner, building effective relationships with your peers across the business

We’re people without borders — without judgement or prejudice, too. We want to work with the best people, no matter their background. So if you’re passionate about learning new things and keen to join our mission, you’ll fit right in.

Also, qualifications aren’t that important to us. If you’ve got great experience, and you’re great at articulating your thinking, we’d like to hear from you.

And because we believe that diverse teams build better products, we’d especially love to hear from you if you’re from an under-represented demographic.