What is the type of contract for this position?

The contract for this position is a Full-time contract

What's the salary range for the Senior Content Designer position?

The suggested salary for this position is $114,200-$163,214*

Is telecommuting possible for this position?

No, telecommuting is not possible for this position

Senior Content Designer job at Workato

About Workato

Workato is the only integration and automation platform that is as simple as it is powerful — and because it’s built to power the largest enterprises, it is quite powerful.

Simultaneously, it’s a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.

We’re proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. But what is most exciting is that this is only the beginning.

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

Business Insider named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz ranked us the #1 best company for remote workers

Responsibilities

We are looking for an exceptional Senior Content Designer to join our growing team. In this role, you will be responsible to:

Work in close collaboration with other designers, product managers and UI engineers to design products that have low friction to adoption and are delightful to use
Distill complex concepts into clear, actionable in-product copy
Write user interface text that facilitates navigation, on-boarding, notifications, error messages, warnings, instructions, help content, form field labels and hints, and other components of the end-to-end user experience
Help strategically define product and feature names
Collaborate with designers, researchers, product managers, and engineers. Influence and adapt to stakeholders and their feedback
Regularly audit content to identify strengths, weaknesses, gaps, inconsistencies and opportunities
Help define tone-of-voice for our in-product copy, and ensure cohesive product narratives
Help establish content guidelines and governance for both writers and non-writers
Proactively document all content design decisions
Establish metrics to measure content performance and quality
Manage multiple projects and competing priorities
Work independently in an ambiguous, fast-paced environment

Requirements

Qualifications / Experience / Technical Skills

Bachelor's degree in English, Communications, Journalism, Technical Writing, UX, HCI, or equivalent practical experience
5+ years of content strategy, UX writing, or content design experience
Experience owning and designing end-to-end product content experiences
Experience translating complex product and business concepts into clear, concise, empathetic and engaging copy
A portfolio of UX-focused writing samples and style guidelines that were shipped—it should highlight before/after states, and showcase value added to the product
Experience using data to measure impact and guide future strategies

Soft Skills / Personal Characteristics

Ability to embrace the highly technical nature of our products
Experience in influencing behavior and promoting change across cross-functional teams
Native English speaker, or someone who can demonstrate a native level of English
Bonus points for experience with product localization and content management systems

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Senior Content Designer