Senior Content Designer, New Growth Modes and DashPass

About the Team

At DoorDash, we’re defining the future of on-demand delivery. Our subscription service, DashPass, is the #1 membership program for local commerce and delivery; more than 10 million members use it to get the best of their neighborhood delivered free. We're aiming to expand that number even more, so we're looking for a Content Designer with Growth experience to help lead DashPass. You'll influence everything from acquisition to retention and engagement.

This is a great time to be at DoorDash, as we’re expanding our business in new categories (from grocery to alcohol to convenience store delivery) and expanding internationally, too.

About the Role

You'll report into our Head of Content Design on our content design team, which falls under Design in our Product organization. You'll work closely with other customer-focused Design and Product colleagues, too.

We expect this role to be hybrid, with 2-3 days a week working onsite from one of our offices in Seattle, San Francisco, Sunnyvale, or New York, and the rest working remotely.

You're excited about this opportunity because you’ll…

• Lead the content design and user experience of DashPass products and features, including contributing to overall strategy, planning, product vision, and frameworks
• Lead the end-to-end approach of all content design processes, aligning your work with business goals and user needs, as well as our broader Design system
• Be the content design lead across multiple DashPass-focused teams, working closely with partners in product design, product management, user research, analytics, engineering, and marketing
• Establish and evangelize content standards and guidelines as we continue to scale our best CD practices
• Work with a close-knit content design team that supports each other across products
• Help DashPass grow and improve the lives of millions of DoorDash customers every day!

We’re excited about you because you have…

• Have 5+ years of experience in content design, with 1+ years working in a consumer-facing role, and a portfolio of end-to-end projects
• Think at a systems level and can translate complexity into simple, intuitive experiences
• Enjoy collaborating across lots of different functions across a company
• Love the practice of content design, and care about the details
• Bring clarity to your teams through your understanding of design and product best practices
• Are excited to represent content design as a role that impacts the entire product, well beyond the words

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Compensation

The location-specific base salary range for this position is listed below.  Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.  For roles that are available to be filled remotely, base salary is localized according to employee work location.  Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.