Senior Content Designer

Want to help us help others? We’re hiring! 

GoFundMe is a global community of over 150 million people who come together every day with the common purpose of helping one another. Our mission is to help people help each other through our best in class technology. In 2022, GoFundMe joined together with Classy, a leading nonprofit fundraising software company that enables nonprofits to connect supporters with the causes they care about. Together, we have empowered people and organizations to raise more than $30 billion since 2010. Our vision is to become the most helpful place in the world.

As a Senior Content Designer at GoFundMe, you’ll play a key role in shaping some of our most mission-critical product initiatives. You’ll advocate confidently for clear, consistent, motivating language at the center of our design process.

We’re looking for someone with a background in UX content design crafting experiences for social media platforms (activity feeds, user-generated content, profiles, sharing) to help define an exciting new chapter for the business. You’ll also have a hand in developing our growing content design practice, helping evolve our processes and standards across the company.

This is a hybrid role. Candidates considered for this position will be based in San Diego, Los Angeles, or San Francisco.

The Role…

• Lead content design on high-profile product initiatives as a part of a cross-functional product team
• Partner with product designers, researchers, product managers, engineers, legal, marketing, and other writers.
• Align your work with business goals, user needs, and our design system.
• Advocate confidently for clear, consistent, engaging content for your product area at every stage of the product cycle.
• Champion the discipline's impact by proactively mentoring designers, PMs, and others to help them improve their UX writing skills and center content in their own processes

You… 

• Have a strong content design portfolio of projects showcasing goals, process, and outcomes.
• Have a background in designing product content for social media ecosystems—activity feeds, user-generated content, profiles, sharing
• Confidently contribute to product strategy and vision - not just what words to write, but what product we should build
• Clearly articulate your content recommendations and decisions to stakeholders
• Give, seek, and incorporate thoughtful feedback - whether it’s about product strategy, design decisions, or word choice
• Advocate for equitable, accessible design and product choices that serve all users with care and attention
• Take initiative and prioritize workload while meeting project deadlines.

Bonus… 

• Experience growing a small content design practice.
• Writing experience in the digital fundraising space.

Why you’ll love it here...

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, and commuting, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering and Gives Back programs.

We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The total annual salary for this full-time position is $130,000 - $195,000 + equity + benefits.  As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. 

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at [email protected]. 

Dedication to Diversity 

GoFundMe and Classy are committed to leveraging Diversity, Equity, Inclusion, and Belonging to cultivate a culture that embraces and supports the unique identities, experiences, and perspectives of our people and customers.

Our diversity recruiting priority is recognized under our first DEIB Driver: Opportunity Foster Diversity - we identify, recruit, and invest in top talent- ensure our people reflect the unique identities, experiences, and perspectives of the communities we serve and are all given the chance to grow.

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.