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Robinhood

Quantitative User Researcher

Full-timeUX Researcher$136,000-$191,000*
Menlo Park, United States
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Join a leading fintech company that’s democratizing finance for all.

Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

As we continue to build...

We’re seeking curious thinkers looking to co-author the next chapters of our story. Joining now means helping shape our vision, structures and systems; playing a key-role as we launch into our ambitious future.

Check out life at Robinhood on The Muse!

About the role

Research has been central to our product development and business strategy since the very beginning - and we continue to grow, along with our user base and product. Working on the research team at Robinhood, you'll help us systematically understand how people interact with financial products and how they think and feel about money.

Are you a leader in quantitative user experience research? Maybe you might be the answer.

Your day-to-day will involve:

  • Proactively and independently identifying high-impact questions from a product or business perspective
  • Answering those questions with a strong command of quantitative methods - especially by using behavioral data analysis and sophisticated survey methodology
  • Planning and leading research end to end, including strategic and evaluative research
  • Developing data dashboards that are useful for researchers, designers, PMs, and other partners
  • Representing the voice of the user throughout the product development process, working closely with data scientists, PMs, designers, engineers, and leadership
  • Clearly communicating your research insights for teams to translate research findings to product and business impact
  • Contributing to the development of a data-driven understanding of Robinhood users and potential users

About you:

  • SQL (advanced queries)
  • R and/or Python
  • Quantitative survey methodology training and experience including MaxDiff and Conjoint techniques
  • Proven years of quantitative research experience; it can either be industry-only, or a combination of proven experience and academic research
  • Record of applying your research skills to build product and business impact
  • Strong work ethic, excellent organization and communication skills
  • Love and care for your craft

Bonus points:

  • Passion for working and learning in a fast-growing company

Base pay is determined by market location and may vary depending on job-related knowledge, skills, and experience. Please note, some of our roles are open to additional levels which would impact the expected base pay.


We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.

Robinhood promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review Robinhood's Privacy Policy please visit Robinhood - US Applicant Privacy Policy.

Click here to learn more about Robinhood’s Benefits.

Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • What's the salary range for the Quantitative User Researcher position?
    The suggested salary for this position is $136,000-$191,000*
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Robinhood
Robinhood Markets, Inc. is an American financial services company headquartered in Menlo Park, California, that facilities commission-free trades of stocks, exchange-traded funds and cryptocurrencies via a mobile app introduced in March 2015.
Website
Industry
Cryptocurrency, FinTech
Founded
2013
Size
1K-5K employees

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