What is the type of contract for this position?

The contract for this position is a Full-time contract

Is telecommuting possible for this position?

Yes, telecommuting is possible for this position

Product Owner job at Xero

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

The purpose of our existence is to Enable employers to build better workplaces by giving them time back and helping them stay out of trouble.

You will be part of a team that will build delightful experiences for customers in AU and UK regions. This team will work very closely with Planday and other teams within the wider portfolio to deliver magical experiences for our customers. Our teams are a unique blend of humans passionate about solving problems that really matter.

About The Role

We are looking for a Product Owner who deeply understands Xero's purpose and someone who will focus their energy and effort on identifying, exploring, validating and solving the right problems for our customers. We're looking for people to work on challenging problem spaces with solid analytical skills, confident stakeholder management and a strong Agile mindset.

What you'll do

Be part of a cross-functional product team and work with Planday (a Xero company) in the European time zone and other multifunctional stakeholders within Xero UK and across AU/NZ timezones to get a deeper understanding the problems we’re solving for customers;
Go deeper on your understanding through asking clarifying questions, removing ambiguity and uncertainty by extracting requirements, negotiating priorities and facilitating sessions;
You will practice great collaborative relationships with peers in Sales, Marketing, Product, Design, Support and CX, finding data to test your ideas through the discovery, define, develop and deliver processes;
Use your prioritisation skills and work with stakeholders to effectively prioritise problems and build a roadmap inline with the payroll strategy.
Work with our development teams who rely on your guidance and leadership everyday to help them develop the solutions to these problems.
Work in an agile way, following build-measure-learn methods, regularly making good judgement calls and trading off, continually putting the customer first.
Effectively manage communications with stakeholders before, during and after product launch with a focus on defining scope, development progress, addressing any roadblocks and helping GTM launch the feature.

What you'll bring with you

Product experience working within a SaaS environment.
Experience in solving challenging customer problems in a comparable role.
Hands-on experience with Agile processes and principles.
Willingness to make decisions with incomplete information, and to allow others to make decisions too.
A relentless customer centric value drive while staying focused on the purpose and objectives.
Be adaptive to changing circumstances, both in terms of product development techniques and delivery methods.
Possess a passion for continual learning, be open to constant change and adapt to feedback provided for improvement.
An open and effective communication style and the ability to build relationships at all levels.
A “can-do” attitude with authenticity, diplomacy and drive.
Ability to have flexible hours as needed ( Early start on some days )

Why Xero?

At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package with benefits that support a range of lifestyle choices and requirements and the opportunity to participate in Xero’s success through our Long Term Incentive scheme. Xero has rapidly expanding offices in London, Milton Keynes and Manchester and our work environment encourages continuous improvement and career development.

Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a Stonewall Diversity Champion, and Disability Confident committed. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.

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Product Owner

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