Product Owner

Fascinated by the future and captivated by technology? Smart, driven and want to make a difference in the world? You will fit right in.

By joining one of our teams at Visa Payments Limited, a division of Visa Inc since 2019, you’ll have an opportunity to shape the payments experience globally. Being part of Visa, the world’s leader in digital payments technology, our mission is to connect the world through the most creative, reliable and secure payment network, enabling individuals, businesses, and economies to thrive. 

Visa Payments Limited is a financial technology business that provides cross-border payment processing services to banks and payments businesses across six continents through its global network.

Individuality fuels our brand and our global team – we are proud that we are a talented team of 18,000 individuals with unique backgrounds, perspectives and experiences. Therefore, we understand that you are much more than your day job. We encourage quality of life both within and outside of the office, and whether it is taking advantage of agile work schedules or our wellness programmes, Visa Payments Limited and Visa Inc. respects and encourages meaningful work/life balance for everyone.

If you think you could support the Visa family by joining Visa Payments Limited as a Operations Analyst, we want to hear from you.

You're an individual. We're the team for you. Together, let's transform the way the world pays.

The Product Function is responsible for creating and building a world class cross-border payments solution, supporting a portfolio of products and adding sustainable value to the business. This role will be responsible for gathering and analysing business requirements and supporting development teams evaluate and prioritise backlogs. This may include:

• Supporting the development of the product strategy (or network product strategy), go-to-market plans, and product design documents

• Defining and maintaining the Visa Payments limited product roadmap and vision in-line with portfolio strategic objectives and themes

• Building, prioritising and maintaining program backlogs

• Evaluates and provides updates on product roadmap delivery progress

• Coordinating a team of Product Owners and providing ongoing guidance and knowledge transfer to less tenured Product Owners

What we expect of you, day to day.

The Product team are responsible for creating and building a world class cross-border payments solution, supporting a portfolio of products and adding sustainable value to the business.This role will report to the Product Manager. This position requires an experienced Product Owner with deep payments experience and a proven ability to get things done and shall:

• Lead multiple product development work streams across the business

• Direct and support a team of business analysts, developers and test resources with support of a Scrum Master

• Work with business stakeholders to elicit, analyse, communicate and validate requirements for changes to business processes, policies, information and systems to achieve final technology/business solution.

• Work with stakeholders to understand the business objectives and translate these into requirements to feed into the Product roadmap.

• Ensure the Product Backlog is visible, transparent, and clear to all, including dependencies and priorities based on the overall strategy.

• Assists with the elaboration of Epics, Themes and Features into user stories that are granular enough to be achieved in a single sprint.

• Review test results before releasing to production

• Support testing, training and implementation activities, identify and document emerging business requirements to ensure the successful delivery of the overall business and technology solutions.

• Facilitate in providing estimates for user stories, bug fixes, spikes, etc.

• Attend and participate in agile ceremonies.

• Evaluate stakeholder feedback and work with other Product Owners and Product Managers to address concerns and identify opportunities for improvement and enhancement

• Ensure continuous improvement across the product (or Network Integration) portfolio to support revenue targets and forecasted profits with a focus on client and customer experience

• Create epics and features to support the evolution and evaluation of new products or network products: Collation of business requirements (or Network Partner related services) to define the features

• Support the flow and prioritisation of work through the program Kanban

• Participate in feature prioritisation: Present the vision to the teams, highlight any upcoming milestones and approve prioritised quarterly objectives

• Support release plans to maintain continuous release calendar

• Work with IT, Ops and readiness teams to ensure product features and services are successfully launched to customers (either internal or external)

• Accept feature as done by ensuring they meet the acceptance criteria and has sufficient acceptance tests

• Support the evaluation of new product or network product features by creating and improving product KPIs.

• Produce reports to summarise performance of Product or network integration supporting features.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.