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Xero

Product Owner - Data Reliability [6 months - Fixed Term]

Employee discount programs
Learning and development budget
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Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

The Team

The Data Reliability team exists to empower Xero to be reliable and trusted. We do this by providing Xero’s product and technology teams with support, guidance and internal products that make it easy to build data-reliable products for our customers.

The Role

We’re looking for an experienced Product Owner to join our Data Reliability team and help us tackle the unique challenges of working at Xero’s worldwide scale. This role is based in Melbourne and a 6 months Fixed term contract with a potential to extend.

As a Product Owner within Data Reliability, you play a vital role in executing product strategy for internal products and Consultancy as a Service. You will be responsible for discovering and delivering internal products that will enable Xero to scale our platform reliably and sustainably, maintaining customer trust as we do so.  Your skillful product leadership will have a real impact on your pods; from forming your pod’s purpose, to enabling your pods to adopt modern ways of working, and solve real problems for our customers in new and innovative ways. 

What you’ll do

  • You’ll understand, refine, optimize and execute the product strategy for database monitoring and  Consulting as a Service domain.
  • You’ll closely collaborate with external vendors for providing Xero with support for database monitoring  
  • You and the pod actively seek out metrics to validate a hypothesis and measure results. You enable the pod to instrument their work so they immediately understand how their products are being used and ultimately whether customer and business value is being created.
  • You’ll build healthy relationships with your stakeholders. Key stakeholders are involved in product discovery activities; and all stakeholders are updated appropriately on product releases and roadmaps..
  • You’ll ensure that your pod understands and obsesses over customers.  They engage directly with them and get product ideas from observing customer struggles, and analyzing customer data. 
  • You and the pod have built a compelling portfolio of products and services that your customers love to use.
  • You’ll contribute in enabling continuous improvement of ways of working to reduce waste and improve value

What you'll bring

  • Proven experience in championing product strategy and setting priorities for your pod
  • Excellent stakeholder management skills. Proven experience building meaningful, collaborative relationships across all levels of the business.
  • Proven ability to create clarity for a team — with an organized work style that is structured, rigorous and consistent.
  • Product Ownership experience with a toolbox of modern product discovery practices to draw upon.
  • Proven experience using a range of metrics to monitor the success and health of products and services. Proven experience of making evidence-based decisions.
  • Ideally, proven experience advocating for a product or service with customers and stakeholders.
Aside from the typical perks you’d expect from a tech company (games rooms, free soft drinks, barista coffee, fresh fruit, sports teams and amazing offices), one of the best things about Xero is our people. You’ll join an inclusive, diverse product team with talented developers from all over the globe.

We support many types of flexible working arrangements like condensed and part-time, which allows you to balance your work, your life and your passions. We offer a great remuneration package which includes shares and life insurance in addition to your base salary plus a range of leave options to suit your well-being.

Why Xero?

At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package including shares plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and you’ll get to work with the latest technology.  

Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.

Xero strongly encourages employees and contractors to be vaccinated against COVID-19 in order to work from a Xero office, or engage in any face-to-face Xero business. 
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Fixed-term contract
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Xero
Xero is a New Zealand–domiciled public technology company, listed on the Australian Securities Exchange.
Website
Industry
Accounting, Billing
Founded
2006
Size
1K-5K employees

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