Product Owner - Customer Solutions

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

This team’s purpose is to enable our stakeholders with tools & best practices to better engage with our customers, market Xero products and grow Xero's reach. Core to this team's purpose is understanding the practices today, and helping create a vision for what this could look like tomorrow and beyond. This team works most closely with the Digital Marketing team and other key stakeholders. This team is primarily a development team with Salesforce Engineers, Business Analyst, QAs, Architects etc involved in the day to day.

As a Product Owner in the Platform Technology team you will have an opportunity to work with some of the strategically important initiatives for Xero. Such as, improving our customer conversations, enabling our events programmes and supporting customer growth strategies. You will also work with a wide range of stakeholders - including the Marketing, Communication, Global Events, Social Media teams and many more.

We have multiple positions available, previous experience with Salesforce would be valuable but not essential. We would be interested in speaking with you if you have most of what needed to be successful in this role.

It’s a diverse and inclusive environment, with people who will respect, challenge, support and mentor you to do the best work of your life. We’re a place where innovation and change are not only encouraged but also celebrated. We value our people and want them to enjoy and take pride in their work.

We’re very supportive of flexible working arrangements and offer a competitive remuneration package including shares and life insurance, in addition to your base salary. We have a culture we’re proud of. Whether you're after a workplace with a social vibe, or a workplace which understands your family is priority - Xero is all of that and more.

At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package including shares plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and you’ll get to work with the latest technology.  

Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.