Revolut logo
Revolut

Product Owner - Customer Experience NLP (UK)

Health insurance
Retirement benefits
This job offer is closed.
Browse more Product Owner jobs
ABOUT THE TEAM
Revolut Retail is a suite of products that provide better and fairer ways for people to manage and control their money. Our mission is to build the best suite of financial services products for customers around the globe. Virtually everyone on the planet interacts with money. We are building game-changing products that will make their lives easier and keep them in control of their financial world. 
Each dedicated product team is responsible for all aspects of what they are building, from compliance and legal to business development and finance. Teams operate independently like a mini-startup within Revolut, with its own tech and design resources. This not only allows for fast-paced development and pivots, it facilitates passionate, close-knit teams that work closely together to achieve their goals.  
We are looking to build the best and most efficient customer experience the financial world has ever seen, by leveraging automation and cutting-edge technology. Natural Language Processing has powered many Revolut products, and you'll take it to the next level. 
ABOUT THE ROLE
•  You'll be the CEO of a vertical within Revolut that solves world-class problems with elegant and scalable solutions
•  You'll make our chatbot more effective, more conversational, and able to solve harder problems
•  You'll apply sentiment analysis, build recommendation engine, and automate many Customer Experience processes
•  You'll explore and expand the product applications of NLP that deliver business values
•  You'll read technical docs, research regulations, manage risks, negotiate deals, or do whatever it takes to deliver amazing products
•  You'll analyse, prioritise, optimise, and repeat 
WHAT YOU'LL NEED
•  You have technical product management experience with good understanding of customer experience
•  You have a solid track record of achievement - e.g. you have worked in a top tech company or start-up, quickly assumed major responsibilities, or won competitive awards (academic, professional, or sport)
•  You can break complex problems into smaller logical ones and prioritise them with data
•  You are curious by nature, have great attention to detail, and have built amazing consumer products yourself
•  You hustle, take ownership, and get things done
#LI-PG3
A little about us…When Revolut was founded in 2015, we had a vision to build a sustainable, digital alternative to traditional big banks. Our mission now is to help our customers improve their financial health, empower them to have more control, and promote financial cohesion across the communities in which we operate. Launching into 2021 with 15 million Personal customers and over half a million Business customers only reinforced our belief in the vast need across the world for better financial services.
What we’re looking for…Revolut is being scaled up by people all around the world who share our vision. We’re looking for people who align with our five core values: we believe that we Get it Done because we Think Deeper and are strongly rooted in the Dream Team. We Never Settle hence why we always Deliver Wow. You want to join a community forward thinking people - we are here for you. We believe in empowering our Revoluters in their work, giving them autonomy and ownership of what they do. We want everyone at Revolut to own their story and their successes - working with us means you’re not just another cog in the machine.
THE BENEFITS
• Competitive salary
• Biannual equity bonuses
• All the latest tech you need
• Roll with a free Revolut Metal subscription
• Pension plan
• Private health insurance
• Start the day properly with fresh fruit and cereals
• Stay refreshed: get juice, tea, coffee and soft drinks on tap
• Rest up with 29 days’ holiday per year
By applying for the above role, you confirm that you have reviewed our Data Privacy Notice for Candidates.
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Revolut
Revolut is a British financial technology company that offers banking services.
Website
Industry
Banking, Financial Services
Founded
2014
Size
1K-5K employees

Similar jobs
Xsolla logo
Product Owner, Korea
XsollaFull-time
$113,000 - $146,000* (est.)
Billing
Payments
251-1000 employees
Professional development opportunities
Withings logo
Stage - Product Owner
WithingsFull-time
$113,000 - $146,000* (est.)
Apps
Consumer Electronics
251-1K employees
Theodo logo
Product Owner - CDI - Theodo FinTech
TheodoFull-time
$113,000 - $146,000* (est.)
51-250 employees
Home office stipend

Be the first to apply to your next dream role

Get new Product & Design jobs offers in your mailbox every week

Mark43 logo
Product Owner - GIS
Mark43Full-time
$113,000 - $146,000* (est.)
last week
GovTech
Information Services
251-1K employees
Home office stipend
Visa sponsorship
Asana logo
Product Owner, Customer Success
AsanaFull-time
$113,000 - $146,000* (est.)
Collaboration
Enterprise Software
1K-5K employees
Health insurance
Mental health wellbeing support
Financial Services
FinTech
1000+ employees
Paid time off
Wellness programs
Employee discount programs
Parental leave