Product Owner (12 month contract)

About the Team

You will be partnering with the Engineering, Design, and Research teams to ensure the right definition and delivery for every initiative. You will work with other Product Managers to establish goals early in the life cycle, define key metrics and continuously communicate the state of planning, delivery, and risk. You will be building products that empower UserTesting’s customers to build amazing experiences for their customers. This team rolls their sleeves up and dreams big while delivering value predictably.

The Opportunity:

As a Product Owner at UserTesting, you'll be responsible for managing and driving your product area's execution to ensure our product continues exceeding our customers' expectations. This role is for a strong communicator who can rally the team behind the compelling vision for our product. You should be good at saying no and understanding the balance between building and shipping great products. You'll need to be analytical and not release into a vacuum. This means defining and tracking important business and usage data to measure the results for your product areas. You'll be working closely with design, engineering, marketing and customer support to drive large product initiatives from inception through development, release and beyond to ensure we continue delivering amazing customer experiences.

• Manage the priorities throughout their planning, development and release cycles.
• Deeply understand the needs of our awesome customers.
• Lead the product team through rapid product cycles to deliver new features our customers will love.
• Be the voice of the customer (that means both current and future) in all aspects of product development and delivery.
• Collaborate with functional groups across the company, including design, engineering, marketing, support, operations, etc., to deliver an awesome product.
• Keep one eye on our fast-moving market to remain well positioned.
• Drive alignment and buy-in at all company levels to rally everyone around your vision.

What we're looking for:

• Solid experience as a product manager or product owner, especially in an agile SaaS environment.
• Strong understanding of user-centered design principles as they relate to web applications. Bonus for work experience in UI/UX design.
• Proven track record for developing, managing, and launching web-based software products.
• Strong technical and data-analysis skills.
• Agile, adaptable and capable of delivering new products and features iteratively.
• Familiarity with various aspects of Lean methodologies, including customer development, hypothesis-driven planning, and evidence-led product design.
• Experience working in a data-driven environment, ideally with qualitative and quantitative research experience.
• Experience with agile development methodologies. 

Don’t meet every single requirement but excited about the role? We encourage you to apply! Research show us that certain demographics are less likely to apply unless they meet 100% of the requirements, but you may be just the right candidate for this or other roles. We know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.  

Perks and Benefits 

• Basic Life insurance
• Mental Wellness Employee Assistance Program
• Extended healthcare, dental & vision care, and life & disability coverage
• RRSP Matching
• Flexible Time off (Full time employees)
• Remote Equipment Expense Reimbursement
• Professional Development Stipend
• Monthly wellness and telecommunications reimbursements
• Paid quarterly volunteering days and charity donation matching via our UT Cares Volunteers and Charitable Giving Committee
• Employee Referral Programme 
• Recognition of Service 
• Employee-led groups to help foster a more inclusive employee experience and build a culture of belonging at UserTesting. Read more here!