Product Operations Specialist

This role is based out of the New York office.

Responsibilities: 

• Serve as the main point of contact for the Mid-Market Sales team for any troubleshooting issues
• Work with engineering and product managers to identify bugs and test new ad products
• Work alongside solutions engineers to create and launch new dashboards
• Collaborate with multiple teams (sales, product marketing, brand strategy, ads engineers, product) to ensure smooth launch for custom campaigns
• Work closely with the ads measurement team to test and certify new vendors/partnerships
• Have a foundational knowledge of ad serving and ad technology

Required Qualifications:

• BA / BS degree
• Min. 3 years experience in ad operations
• Experience working with Mid-Market Sales teams
• Proficient in Microsoft Excel and data analysis
• Strong troubleshooting abilities and high attention to detail
• Adept written and oral communication skills
• Foundational understanding of digital advertising and marketing

Preferred Qualifications:

• Experience in SQL
• Working knowledge of Javascript
• Experience with a data management platform (ex. Mode, Tableau, Looker, Sense)
• Experience working with debugging tools (ex. Charles)

Benefits:

• Annual Personal & Professional development funds
• Comprehensive Health benefits
• Workspace benefits for your home office
• 401k Matching
• Family Planning Support
• Flexible Vacation (please use them!) & Monthly Global Wellness Days
• 4+ months paid Parental Leave  
• Paid Volunteer time off