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As the global leader and pioneer of the mobile webcomic format, WEBTOON has revolutionized the comics industry for comic fans and creators. Today, a diverse new generation of international comic artists have found a home on WEBTOON, where the company’s storytelling technology allows anyone to become a creator and build a global audience for their stories.
With a massive catalog of incredible digital comics from rising stars on WEBTOON CANVAS platform, and a growing roster of superstar WEBTOON Originals creators, there’s something for every type of comic fan on WEBTOON. With an average of 89+ million monthly active users, and WEBTOON adaptations on Netflix, HBO Max, and other screens around the world, WEBTOON’s passionate fandoms are the new face of pop culture. The company has worked with DC Comics, Marvel Entertainment, HYBE, and many more of the world’s biggest entertainment brands.
Essential Duties
- Lead product development conversations with product and design to ensure our product solutions and evolutions meet and exceed our readers’ needs
- Communicate product challenges, feature mismatches, and other points of success
- Gather and synthesize product requirements and user feedback from our readers
- Partner with the analytics teams to define goals and track success of key launches and monitor results to prioritize product prioritization and future plan
- Work in an agile environment, continuously identifying opportunities, build digital solutions, and grow our digital product offerings to help enhance customer experience and drive revenue
- Collaborate with cross-functional teams including product, marketing, content, and operation departments
- Communicate with a product team and engineering team in Korea on regular basis (via slack, email, andZoom) to manage two-way communication for all stakeholders in Korea and North America
- Explore emerging revenue-generating opportunities and refine existing processes
- Create detailed specification documents and mock-ups through flow diagrams, storyboards, and site maps if needed
- Continuously research the existing market and competitors in order to hold an intelligent, informed viewpoint on major risks and opportunities for the product
- 100% remote job. Business trip (domestic) expected once a quarter.
Minimum Qualifications
- Bachelor’s degree required;
- At least 3-5 years of experience in a product management role, with demonstrated leadership in the management of a product through the software development lifecycle, from conception to launch to ongoing performance measurement and optimization
- Fast learner with a good sense of judgment and critical thinking
- Able to maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm
- Excellent communication/presentation skills both in large and small groups.
- A sustained track record of making significant, self-directed, and end-to-end contributions to large and impactful software projects/products
Preferred Qualifications
- Experience with application product management is strongly desired. (both iOS and Android)
- Must have a Korean / English bilingual language skill
- Candidates with more than 7 years of product management experience may be considered for a director position
WEBTOON is owned by South Korea’s internet conglomerate Naver. In 2021, Naver acquired webnovel app Wattpad. The move aligned WEBTOON, the world’s largest digital comics platform, with Wattpad, the world’s leading webnovel platform. Together, these storytelling technology platforms reach a combined audience of 166 million people around the world.
Join us and work with some of the biggest artists, IP, and fandoms in comics!
Questions & answers for this position
- What is the type of contract for this position?The contract for this position is a Full-time contract
- What's the salary range for the Product Operations Manager position?The suggested salary for this position is $139,950 - $169,000*
- Is telecommuting possible for this position?Yes, telecommuting is possible for this position
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