Product Operations Manager

We are witnessing a massive shift of consumer behavior from offline to online. With it, there is a need for technologies that enable online businesses to thrive. Bolt is at the center of this universe working on the next generation of ecommerce, having created a best-in-class buying experience from checkout to fraud detection, payments and more. With our help, retailers can successfully compete with the online retail giants that have the means to invest in technology. 

Bolt is taking a unique approach to improving ecommerce by partnering with retailers to embed our technology deep within their existing tech stacks. This means our product team has to deal with high degrees of complexity internally and externally. Product Operations at Bolt has two key responsibilities. First, they are responsible for ensuring that we build the right product by systematically capturing and distilling feedback throughout the product life cycle from all stakeholders internal and external. Second, they ensure that our most complex products and features are rolled out as efficiently and effectively as possible by helping facilitate cross-functional alignment, running betas, supporting QA, filling in the gaps, and more. 

To excel in this role you will need to be structured in your thinking, a technical expert, customer and quality obsessed, and willing to move fast and iterate. You will partner with product, engineering, design, and other cross-functional teams to help build and deliver products. Lastly, you need to be comfortable moving into uncharted territories and be willing to go beyond the job description to make products successful. This role will be an individual contributor role.