Product Marketing Manager Lead, Checkout

Shopify’s mission is to make commerce better for everyone. From building a new product feature for our commerce platform, to helping a merchant troubleshoot an issue over the phone, we want to empower our ecosystem through our work.

Having a unified vision, a north star, is vitally important to ensure that we are all headed in the same direction. No matter the size or experience, we want to power every merchant’s experience. This is why we’re all here.

Shopify is now permanently remote, and we’re working towards a future that is digital by design. That location you see above? Consider it merely an example of hundreds of potential locations across North America where Shopify is hiring. Learn more here: https://www.shopify.com/careers/work-anywhere

 

Shopify is an e-commerce platform with the mission to make commerce better for everyone. It currently powers over 800,000 merchants in more than 175 different countries. Shopify Plus powers some of the world’s largest and most innovative brands like Rebecca Minkoff, GE, KITH NYC, Budweiser, and Kylie Cosmetics. Shopify Plus provideshigh growth and high volume merchants an enterprise e-commerce solution without the traditional headaches.

Shopify’s merchants and ecosystem partners are redefining commerce, raising the standard for how businesses of all sizes operate, market, and sell their products and services. Shopify’s Checkout, used daily by millions of buyers across the world, is the critical intersection of customer data, preferences, and buyer intent. A key area of investment and focus, Shopify’s Checkout is becoming even more reliable, scalable, and customizable, giving merchants and ecosystem partners alike more opportunity for growth and success.

As a Product Marketing lead for Checkout, you’ll build and tell the story of what makes Shopify’s Checkout the top choice of merchants and our ecosystem partners, and ensure this narrative gets into the hands of those who need it most. You’ll work closely with best-in-their-field product, UX, marketing, and communications teams to inform product decisions and create marketing strategies that lead to more merchants getting more use out of the tools at their disposal. 

Your insight into the worlds of commerce and marketing, along with your deep empathy for our merchants, will help you tell the most compelling story about how Shopify’s Checkout can help merchants and partners succeed.

The Impact You Will Have

• Work collaboratively with product, UX and marketing teams to understand and communicate our product strategy

• Conduct research into industries, customer insights, and product features to develop messaging and positioning for new and existing products

• Work with marketing channel owners to bring your plans to life across different marketing channels and deliver campaign results

• Direct marketing UX and channel teams as they deliver the go-to-market plan, and you’ll own the narrative in terms of both visual design and language

• Architect short and long term go-to-market moments, connecting key narratives to product milestones

• Determine the success metrics and work with data science to measure the impact of your programs

• You excel in the product marketing craft: positioning, messaging, go-to-market, and pricing

• You are an intellectually curious self-starter who is not afraid to ask questions and use answers to bring clarity and direction to your greater team

• You can synthesize complex product narratives into compelling stories for multiple audiences, and you understand how those stories might come to life on different marketing channels (social, blogs, webinars, etc.)

• You can compile and present market data and customer intelligence into decision-friendly information

• You love working cross-functionally across different teams, building and maintaining relationships across the organization to drive results

• You have 8+ years of experience in product marketing, marketing, or product management in technology companies

It would be a bonus if you have:

• Previous experience marketing eCommerce software (and brownie points for experience in the worlds of checkout and selling methods)

• Previous experience working with a partner audience/developer ecosystem

• Lived in the shoes of our merchants as an entrepreneur yourself

Shopify is now permanently remote, and working towards a future that is digital by default. Learn more about what this can mean for you: https://www.shopify.com/careers/work-anywhere

Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet: https://www.shopify.com/about/environment#SustainabilityReports

At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying.