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Intercom is redefining how businesses connect with their customers. More than 25,000 global organizations, including Atlassian, Amazon and Lyft Business, rely on Intercom to deliver unparalleled user experiences at any scale. Intercom's platform is used to send over 500 million messages per month and enables interactions with over 600 million monthly active end users.
Join the company helping businesses grow revenue through in-product messaging, and so much more!
We are relocating Product Marketing from the US to be colocated with the Product org in Dublin and London, and are rebuilding our Product Marketing function from scratch. We’re hiring multiple ambitious Product Marketing Managers to join our Product org.
Intercom is leading the creation of a next generation solution for the customer support category. This huge category has been relatively dormant for the last decade, but is ripe for transformational change due to advancements in Messaging, Automation, and AI technology.
Our product has been leading this transformation, and is now maturing to a point where we believe we can win the category, by continuing to innovate and mature the product, but also take our story to market in a way that inspires and educates businesses about a new and better way to support customers and create great customer experiences.
Working cross-functionally with the Product, Marketing and Sales teams, you'll bring to market a completely new era of Product Marketing and take us back to the vanguard of next generation B2B product marketing. Your role will be critical in ensuring our product marketing team excels so that we can match our product cadence of over 100 releases a year.
Strategy
Own and drive the Product Marketing strategy for your Product Group, including:
Execution and Results
What skills do I need? 📖
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
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