Product Marketing Manager

About Cinder

Cinder is the first Trust & Safety operations platform to unify policy, moderation, and investigations to help organizations combat Internet abuse at scale. Leading Trust & Safety teams use Cinder to increase operational efficiency, free up engineering resources, and maintain compliance, all in one system of record.

While we operate as a fully remote company with teammates in NY, DC, Austin, and SF, we also believe in the value of frequent in-person meet-ups and learning face to face.

As the first Product Marketer (and marketing hire!) at Cinder, you will be responsible for helping establish a top class marketing organization that enables us to scale. This is a unique opportunity for someone interested in building from the ground up to have a huge impact on our growth!

What you’ll do

• Set the standard for and execute to create our product marketing positions, messaging, and assets

• Work with an expert agency to build and manage the Cinder website

• Work with Sales and CS to develop an end-to-end enablement program for our customer-facing roles

• Refine and build on our existing personas to serve as the subject matter expert in connecting Cinder product to persona-oriented business value

• Support other marketing activity like social, events, PR, demand generation, etc

• Be a steady source of learning for the company, staying up to date on the Trust & Safety market and other vendors and offerings in the space 

About you

• You have been an early marketer at a VC-backed high growth company selling SaaS products to enterprise buyers 

• You are excited to roll up your sleeves to create the assets we need to scale our go-to-market program

• You have familiarity with managing an outside agency doing web development

• You have experience developing marketing strategies and roadmaps for multiple products and executing on them successfully

• You are a great team player who deeply values cooperation 

• You have comfort with ambiguity and a desire to build 

• You are an excellent listener who sees every interaction as a chance to learn

Some nice-to-haves

• You have substantive experience in the Trust & Safety industry

• You have substantive experience in the Fraud, Security, or Insider Threat industries

• You have marketed a technical SaaS product to both technical and non-technical buyer personas 

• You have visual design experience, including using Figma for collateral and site design

• You deeply understand the complexity of enterprise sales, and maybe have even been a seller in the past 

Why join us?

Cinder works with the most important online platforms in the world, and you will play a major part in shaping our success. From preventing life-changing real world harm to countering advanced adversaries online, you will directly help make the internet safer for us all. Expect a front row seat to tackle the hardest problems for some of the most sensitive, impactful issues we face today.