We started OpenPhone with a simple question. Why has the phone seen no innovation in over a decade?
A phone number is a universal communication channel, yet the software that powers it is stuck in the past. It's especially painful when you're using it for work. Just ask any business that relies on the phone to talk to their customers.
We set out to build a business phone system that people would actually love using.
In the last four years, we have gone from an idea to serving 20k+ customers.
And we’ve just raised our $40 million Series B led by Tiger Global. While it feels like we’ve come a long way, we’re just getting started.
To help us unlock the next level of growth, we’re looking for our Product Marketing Lead. Maybe this is you? Let us tell you more.
Here are some things you’ll do
- Serve as the internal expert on the customer, product, competitors, and our market position to inform product development and drive adoption, revenue, and customer love.
- Position OpenPhone as a leader in a large and complex market.
- Develop a clear GTM strategy that translates our product's power into compelling solutions that accelerate product adoption and revenue growth.
- Educate our Sales and Success teams on new features and create tools or collateral to help them win.
- Foster a deep understanding of our customers and help evangelize that understanding with the rest of the organization.
- Lead and scale an incredible team of product marketers.
About you
- 7+ years of product marketing experience, preferably in SaaS.
- You’re an exceptional communicator with great writing skills and an eye for good design.
- You’re able to distill complex information into understandable, actionable, persuasive assets.
- You’re a self-starter with a bias towards action who can manage multiple priorities in a fast-paced environment.
- You’re someone who naturally inspires, leads, and aligns cross-functional teams.
- You’re a team player who thinks big, is hands-on, organized, and solves problems.
- You combine intuition with data and customer research to measure outcomes and inform your decision-making.
About OpenPhone
OpenPhone is a new type of business phone. Our mission is to help people communicate better and be more productive.
We’re backed by Y Combinator and the best venture firms including Tiger Global, Craft Ventures, Slow Ventures, Kindred Ventures, and others. We're serving thousands of businesses around the world and growing quickly. We take a lot of pride in providing an exceptional customer experience and a product people love. Our customers rated us #1 on all possible categories on
G2 Crowd.
We're a distributed team working from around the world - San Francisco, Seattle, Ottawa, Moscow, Manila, Sydney, and many more.
We are committed to creating an inclusive workplace that values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.