Product Marketing Intern (x/f/m)

Product Marketing Intern - 

Medical Software

About the role: 

The Product Marketing Department is responsible for ensuring the adoption, growth and satisfaction of our healthcare professional users on all Doctolib products (agenda, medical software, teleconsultation). You will be part of a team of 5 people dedicated to our new generation medical software, Doctolib Médecin (launched in March 2021, +2500 users). 

As a Product Marketing Intern for Doctolib Médecin, you will be helping our team to gather user insights and build impactful marketing campaigns and assets, in order to boost  customer acquisition and increase their satisfaction for our new product. Your work will therefore have a direct impact on 2 of Doctolib’s main KPIs : NPS (Net Promoter Score) and MRR (Monthly Recurring Revenue). You will have the opportunity to work closely with many strategic teams at Doctolib. 

The ideal candidate should have strong interpersonal skills and have developed a diverse set of both strategic and operational competences as you will have to be as eager to dive into data as into creative sessions. 

Previous experience in a product marketing or customer engagement team in a fast-growing tech company or in a consulting firm is preferred. Passion for helping doctors improve their life and their patient’s is a must. 

What you’ll do:

• Provide customers insights on customers needs, usage, objections & satisfaction
• Craft impactful campaigns (email, inapp), including segmentation, positioning, message, goal, design, tests and go live 
• Sales enablement on TOP 9 PMS 
• Co-build catchy marketing assets (e.g. ebooks, video testimonials, motion design videos)
• Suggest and implement product presentation adaptations on our website and  monitor website pages performance

Who you are:

• You are autonomous, with a strong entrepreneurship mindset and are able to work in a quick evolving environment
• You have relevant experience in online marketing, product marketing or customer engagement, ideally in a fast-growing tech company / start-up or in consulting
• You have very good both analytical and writing / creative skills 
• You have strong personal organization and project management abilities, you are structured and rigorous 
• You like to solve problems and you consider yourself as a critical thinker
• You have a good global marketing knowledge (conversion funnel, channels, assets)
• You are ambitious, curious and you want to participate with us in this incredible adventure
• You recognize yourself in the SCALES values of Doctolib (Service, Care, Act, Learn, Enjoy, Structure)
• French and English are mandatory

Details

• Type : “2nd Césure internship” or end-of-studies internship 
• Location: DoctoCampus of Levallois-Perret & remote 
• Length : 6 months 
• Start : July 2022
• Friendly, dynamic and young environment with afterworks and team-building events 

Who we are

Founded in 2013, Doctolib is the fastest growing and leading e-health service in Europe.

For healthcare professionals

We provide healthcare professionals with a software solution with a full range of services to help improve the efficiency of their operations, provide their patients with a more seamless experience, attract new patients, and collaborate with other practitioners.

For patients

We provide patients with a more transparent access to healthcare and a full suite of online services to manage their health: from finding nearby healthcare professionals, to booking/managing appointments 24/7 online, having remote medical consultations via video and receiving a digital prescription in their online account.

 Some key facts about us

• We partner with 150,000 healthcare professionals and 2500 healthcare facilities including some of the largest hospitals in France and Germany (and soon in Italy)
• 60+ million patients visit our platform every month
• We are a French-German-Italian company with a team of +2000 people split over 40 cities and 3 headquarters in Paris, Berlin and Milan
• We plan to hire 2,000 Doctolibers in the coming years to transform the healthcare sector in France, Germany and Italy
• +70M vaccination appointments taken on Doctolib in France and Germany
• We have received 230M€ in investment from General Atlantic, Accel, Eurazeo, the French State and a group of European entrepreneurs.