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Xero

Product Manager

Fixed-termProduct Manager$120,000 - $127,000 Denver, United States
Retirement benefits
Paid time off
Wellness programs
Employee discount programs
Parental leave
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Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

Based in Denver, you will be part of the Platform-as-a-Service team, a cross-functional agile development team that delivers infrastructure services that enable our internal customers to continue to scale Xero’s platform. By providing customer-centric applications, our Platform-as-a-Service teams contribute to our ever growing environment by working towards the same objectives, using modern delivery principles and practices.

As a Product Manager, you will be responsible for executing on the product vision, strategy and roadmap. You will work alongside a talented, collaborative and supportive engineering pod maintaining the standard for engineering excellence at Xero. Your skillful product leadership and management of the pod’s backlog enables the pod to deliver compelling products and services that solve real problems for our internal customers.

Success looks like

  • You have a clear understanding of Xero’s strategic priorities and how your Product group’s products and services align to it. You have articulated a compelling product vision that the pod pursues with missionary zeal. They know what’s important, how they are contributing, and why what they’re doing matters. 
  • Product, design and engineering are considered side-by-side: They are all involved in product discovery. Your skill in modern product discovery practices enables the pod to understand and use many experimental techniques.
  • You and the pod actively seek out metrics to validate a hypothesis and measure results. You enable the pod to instrument their work so they immediately understand how their products are being used and ultimately whether customer and business value is being created. 
  • You have brought your customers and pod closer together: The pod obsesses over customers. They engage directly with them and get product ideas from observing customer struggles, and analyzing customer data. 
  • You have built healthy relationships with your stakeholders. Key stakeholders are involved in product discovery activities; and all stakeholders are updated appropriately on product releases and roadmaps to their satisfaction.
  • The boundaries of your products (what the pod owns, what they don’t, and even the grey areas) are articulated and understood inside and outside of the pod.
  • You and the pod have built a compelling portfolio of products and services that your customers love to use.

Skills and Experience

  • Proven experience championing strategic priorities and helping others relate to and align with it.
  • Ideally, proven Product Management experience — with a toolbox of modern product discovery practices to draw upon.
  • Ideally, proven experience using a range of metrics to monitor the success and health of products and services. Proven experience of making evidence-based decisions.
  • A solid track record of addressing customer needs. Ideally, proven experience connecting teams closer with customers (and not just be a proxy for them).
  • Excellent stakeholder management skills. Proven experience building meaningful, collaborative relationships across all levels of the business.
  • Ideally, proven experience advocating for a product or service with customers and stakeholders.
  • Proven experience leading a team through influencing and persuasion, without formal authority; and communicating meaningful direction.
  • Proven ability to create clarity for a team — with an organized work style that is structured, rigorous and consistent.
  • Experience applying structured prioritization methods to competing courses of work.
  • Ideally, proven experience working with innovative software development projects at scale.

What You'll Bring With You

  • Communicating the vision & strategy. Keeps Xero’s vision and strategy at the forefront of decision-making and actions. Communicates and helps others understand the importance of the vision and strategy.
  • Great communication skills. Speaks and writes clearly and articulately without being overly verbose or talkative, and relying on jargon. 
  • Growth mindset. Has a growth mindset — understands that competency is not fixed but is enhanced through dedication and hard work. Demonstrates a love of learning and resilience to adversity that is essential for great accomplishment.
  • High EQ. Is self aware, self regulated, motivated and empathetic with great interpersonal skills.
  • Product Management. Knowledgeable in product management. Has a toolkit of modern product discovery practices to draw upon.
Xero is an equal opportunity employer. Xero celebrates diversity. We are committed to creating an inclusive environment where our employees can do the best work of their lives. We are committed to transparency and to equal pay for equal work. Total compensation for this role includes a base salary of $120,000 - $127,000, commensurate with experience, plus an annual grant of Xero shares, calculated as a percentage of base salary. In addition to base salary and long-term incentive, this position also has variable compensation/commission.

Xero offers access to low-cost, high-quality health care options through Cigna and Kaiser (in CA & CO only).
Xero will match 100% on the first 3% of 401k contributions plus 50% match on next 2% of contributions.
Employees enjoy 21 days of paid time off per year.
Employees have 10 days of wellbeing leave to care for their minds, bodies, and families.
US employees enjoy 11 paid holidays per year.
Xero offers an industry-leading 26 weeks of parental leave up to 100% pay.
Xero offers a number of employee wellness programs, to include yoga, mindfulness and nutrition workshops, EAP, free flu shots, team meals, and a monthly wellbeing allowance.

Why Xero?

Diversity of people brings diversity of thought, and we like that. A collaborative and inclusive environment is important to us. Working at Xero will provide you with a diverse and inclusive environment alongside people who will respect, challenge and support you to have fun while you do the best work of your life. We are a place where personal development, flexible working, innovation, and well-being are not just inspired but celebrated. We value our people and offer a wide range of compelling benefits and perks, including Xero shares and great parental leave policies.  

Xero’s collaborative culture is underscored by our values - #Ownership, #Challenge, #Beautiful, #Human and #Team - which empower us to understand and serve customers, attract top talent and continuously innovate.  From the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.

Xero strongly encourages employees and contractors to be vaccinated against COVID-19 in order to work from a Xero office, or engage in any face-to-face Xero business.
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Fixed-term contract
  • What's the salary range for the Product Manager position?
    The suggested salary for this position is $120,000 - $127,000
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Xero
Xero is a New Zealand–domiciled public technology company, listed on the Australian Securities Exchange.
Website
Industry
Accounting, Billing
Founded
2006
Size
1K-5K employees

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