What is the type of contract for this position?

The contract for this position is a Full-time contract

What's the salary range for the Product Manager position?

The suggested salary for this position is $126,000-$172,700*

Is telecommuting possible for this position?

No, telecommuting is not possible for this position

Product Manager job at Xero

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

At Xero, we’re here to make life better for people in small business, their advisors and communities around the world. By making small businesses more efficient every day, connecting them with big business technology and empowering the community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world.

One way we make life better for our customers is by honing in on the most repetitive, routine, and time consuming financial tasks and making them happen easily and, ideally, automatically. This is the mission of the Spend Management product portfolio at Xero. We are a group of product teams which use machine learning, beautiful user experiences, and a deep understanding of our customers to suck time out of accounting and bookkeeping work and give it back to our customers. This is the best kind of automation, which, instead of replacing humans, empowers them to automate their least favourite tasks and get precious time back - to serve more clients, provide a higher quality of service, or do whatever else they want to do!

How you’ll make an impact

As a Product Manager, you own the product vision, strategy, roadmap and metrics for Hubdoc’s main workflows. You and your peers in engineering will deeply understand the data landscape of Xero and Hubdoc, internal customers' needs, and translate that understanding into compelling products and services that solve real problems.

You will be specifically working with the team focused on delivering beautiful document management workflows, simplifying client management, and onboarding of new customers to help them realise the time savings that automation offers.

Success Looks Like

We think great product chops means competence in three key themes - strategy, delivery and stakeholder management.

Strategy - You love crafting product strategy, including cultivating the voice of the customer, forming a long termproduct vision, building a rolling roadmap to deliver that vision, and identifying the right key results to evaluate whether you are on track. Importantly, you don’t do this alone: you cultivate a culture where engineers and designers obsess over customers and ideate through solutions alongside you.

Delivery - You are the hammer, constantly thinking ahead to the next slice of value you can deliver to customers and leveraging best agile practices to translate those slices into clear and precise user stories and epics that your engineering peers can turn into software. You are also the janitor, flagging issues, documenting decisions and doing everything that is needed so that your team can focus on shipping software for customers (Thank you Mat Balez for two of our favourite metaphors).

Stakeholder Management - You thrive when pulling together stakeholders across the business - for insight, collaboration and communication. You lead through influence and credibility instead of through authority. And you can roll with folks on both the go-to-market and technical sides of the house and speak knowledgeably about the issues that matter to them. You use these skills to help bridge the gap between strategy and delivery and make sure you are always shipping the right things.

Skills & Experience

Strategy
Proven Product Management experience — with a toolbox of modern product discovery practices to draw upon.
Proven experience championing strategic priorities and helping others relate to and align with it.
Ideally, proven experience using a range of metrics to monitor the success and health of products and services. Proven experience of making evidence-based decisions.

Delivery
Proven experience working with agile teams to continuously ship customer value, on an innovative project, at scale.
Proven experience leading a team through influence and persuasion, without formal authority; and communicating meaningful direction.A solid track record of addressing customer needs. Ideally, proven experience connecting teams closer with customers (and not just be a proxy for them).Proven ability to create clarity for a team — with an organised work style that is structured, rigorous and consistent.
Experience applying structured prioritisation methods to competing courses of work.

Stakeholder management
Excellent stakeholder management skills. Proven experience building meaningful, collaborative relationships across all levels of the business.
Proven experience advocating for/evangelising a product or service with customers and stakeholders.

Leadership
Experience in people leadership. Hiring, mentoring, and providing growth opportunities for product owners in your team.

What We Offer

At Xero, we want to support you, so you can do the best work of your lives. Here are some highlights of the benefits we offer (a fulsome package is shared during the phone screen interview):
Health and wellness - We provide health and dental coverage from your first day, as well as running an internal wellness program.
Competitive compensation - You can look forward to a competitive salary, including regular equity grants of our public stock and RRSP matching.
Learning & development - Every employee has a yearly budget for courses, seminars, or general development items. Own your growth - we’ll help you get there.
Flexible working - We’re 100% remote at the moment with the plan to return to our #beautiful office when possible in a hybrid fashion. We’re flexible with hours and working models. Talk to us about your preferred working arrangement.

Why Xero?

At Xero, we are empowered to bring our ‘whole self’ to work. Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate. We care about learning together and celebrate our teams’ continuous improvement and career development.

We offer a great remuneration package, including compelling benefits and perks, like Xero shares and great parental leave. We also support flexible working arrangements that allow you to balance your work, your life and your passions. Our Canadian Xero family includes Hubdoc, an automated data capture platform and we have offices in Toronto, Calgary, and Vancouver. From the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.

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Product Manager

Success Looks Like

Skills & Experience

What We Offer

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