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Xero

Product Manager

Full-timeProduct Manager$132,000-$184,000*
Wellington, New Zealand
Visa sponsorship
This job offer is closed.
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Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

The Site Reliability Engineering team ensure that Xero’s customers can have confidence in our platform. We do this by providing product and technology teams with world-class tools, practices, guidance, and support, working closely with Xeros throughout the business to build a reliable experience for our customers. 

As the Product Manager, you will play a pivotal role in delivering the SRE strategy. You will be responsible for leading initiatives, engaging with our customers, and continuously improving our portfolio of products and services. You will lead, coach and hire a talented team of Product Owners. Your skilful leadership will enable them, and their engineering pods, to deliver compelling products and services that solve real problems for our customers, in turn creating value for Xero.

What you'll do:

  • You’ll set a compelling product vision that your team of Product Owners pursue with missionary zeal. They know what’s important, how they are contributing, and why what they’re working on is the most important thing.
  • You’ll  coach your Product Owners in modern product discovery practices — enabling them and their engineering pods to understand and use experimental techniques. 
  • You’ll actively seek out metrics to validate a hypothesis and measure results. Your portfolio will thrive because you and your Product Owners make good decisions based on evidence.
  • You’ll build healthy relationships with your stakeholders and ensure all stakeholders are updated appropriately on product vision, strategy, releases and roadmaps. 
  • You’ll empower your  Product Owners and their engineering pods to make decisions when fast, decentralised decision-making is appropriate to reduce delays, make improvements, enable faster feedback and more innovative solutions.

What you'll bring:

  • Proven experience championing strategic priorities and helping others relate to and align with it. Proven experience setting product vision and strategy.
  • Proven experience using prioritisation models — can relay several different prioritisation models, when to use which and why.
  • Proven product experience — with an extensive toolbox of modern product discovery practices to draw upon. Proven experience coaching Product Owners in them.
  • Proven experience using a range of metrics to monitor the success and health of products and services. Proven experience of making evidence-based decisions.
  • A solid track record of addressing customer needs. Proven experience connecting teams closer with customers (and not just be a proxy for them).
  • Excellent stakeholder management skills. Proven experience building meaningful, collaborative relationships across all levels of the business.
  • Proven experience advocating for a product or service with customers and stakeholders.
  • Proven experience leading and building high-performing product teams, fostering an open and a collaborative environment.
Why you should become a Xero

It’s a diverse and inclusive environment, with people who will respect, challenge, support and mentor you to do the best work of your life. We’re a place where innovation and change are not only encouraged but also celebrated. We value our people and want them to enjoy and take pride in their work.

We’re very supportive of flexible working arrangements and offer a competitive remuneration package including shares and life insurance, in addition to your base salary. We have a culture we’re proud of. Whether you're after a workplace with a social vibe, or a workplace which understands your family is priority - Xero is all of that and more.

Xero is continuing to grow and so are the opportunities to join us!

You can choose to perform this role:

- In one of our #beautiful offices (Auckland or Wellington).
- Flexibly, through a hybrid of in office and remote working styles.

Xero is an NZ Immigration Accredited Employer and Rainbow Tick certified too.

Please note that we currently require all employees and contractors to be vaccinated against COVID-19 in order to work from a Xero office, or engage in any face-to-face Xero business.  Xero will work with anyone who is not vaccinated, or prefers not to disclose their vaccination status, to determine if any reasonable accommodations can be provided to ensure their role can be performed safely whilst the restriction is in place.

Please include a cover letter in your application, telling us why you’re a great fit for this position.
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • What's the salary range for the Product Manager position?
    The suggested salary for this position is $132,000-$184,000*
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Xero
Xero is a New Zealand–domiciled public technology company, listed on the Australian Securities Exchange.
Website
Industry
Accounting, Billing
Founded
2006
Size
1K-5K employees

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