What is the type of contract for this job?

The contract for this job is a Full-time contract

What's the salary range for the Product Manager - Workflows position?

The suggested salary for this job is $132,000 - $184,000*

Is telecommuting possible for this job?

No, telecommuting is not possible for this job

Product Manager - Workflows job at Front

Front powers the heart of business: the meaningful connections between teams and customers that lead to lasting relationships. Bringing email and apps together in a collaborative customer communication platform, Front drives business impact by scaling the natural conversations that create customers for life. More than 6,500 businesses are using Front today to cultivate personalized customer relationships at scale and transform their work into impact.

With $138M in funding, Front is backed by Sequoia Capital, and other leading venture capital firms, as well as independent investors including top executives of Atlassian, Okta, Qualtrics, and Zoom. Front was recently named to Wealthfront’s Career-Launching Companies in 2021 andForbes Cloud 100 2020, the definitive list of the top software companies in the world. We have also been recognized onLinkedIn’s 2020 Top Startups, The New York Times’The Next Wave of‘Unicorn’ Start-Ups, Fortune’sBest Small Workplaces, and Glassdoor’sBest Places to Work.

We’re looking for a SeniorProduct Manager to join our growing product management team to lead the strategy and execution of our Workflows product.With Front, businesses can automate how their customer communications are classified, routed, and many more actions that greatly improve productivity. The Workflows Product Manager will oversee the entire product strategy and roadmap for creating a world-class automation product at Front.

What will you be doing?

Build a compelling strategy and roadmap based on insightful understanding of customer needs and market opportunities
Manage the roadmap against KPIs and product goals
Partner cross-functionally with Engineering, Design, Sales & Marketing to innovate and execute product initiatives across the company
Rally teams to work together towards a common goal; oversee many moving parts to ensure deliverables are met on time
Write specs, manage project execution, build UI/UX wireframes, and define product roll-out strategy
Discover and present new product insights by analyzing qualitative and quantitative customer data
Conduct user research & user testing to collect new customer insights
Understand Front’s competitive position in the market; execute on our strategic plan to become the primary client that companies use to manage all of their external communication

What skills and experience do you need?

3+ years of directproduct management
You’re familiar with no-code tools such as Zapier or Bubble.
Empathetic; you understand what users need and issues that your teammates face
Execution-oriented; you’re highly organized; you’re comfortable managing many work streams; you know how to make the right trade-offs; you ensure that teams ship on time
Collaborative and low-ego; you work well with all kinds of personalities; you work well with teams across multiple geographies
Data-driven; you understand how to use data to guide product decisions
Clear, structured thinking and excellent communication skills

Bonus

You have built no-code or low-code processes in previous companies
You have experience with CRMs
You love when automation makes you more productive

Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Product Manager - Workflows

What will you be doing?

What skills and experience do you need?

Bonus

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