Product Manager - WordPress

Location Details: 

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

Remote: This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or offsites.​

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

What you'll get to do...

This is a rare opportunity to build features and products that will be used by millions of customers worldwide. The Product Manager's work will directly affect small businesses across industries all kinds. GoDaddy is revolutionizing how small businesses build their online presence, and we are looking for an experienced data-driven product manager with an obsession for optimizing to join our team. Demonstrate your analytic prowess and leadership skills to identify, design, build and launch innovative online experiences while using the latest technologies and collaborating with very hardworking and motivated cross-functional teams.

In this role you’ll be joining the Commerce group working on the Managed WordPress product, a team comprised of product and engineering leaders who share a passion for driving next-generation products that customers love to use and that generate measurable results for their businesses. You will be focused specifically on creating and optimizing inspiring and effective user experiences and features for customer onboarding, engagement and retention for our next-generation web presence product. Your work will affect the entire customer lifecycle; you will identify and provide customers with useful insights and guidance to help grow their business and thrive online. Your goal is to determine the right time and place to give the customer exactly what they need to take the next step. You will work closely with UX, other Product Managers, engineers, data scientists, marketing, and support teams to craft a great end-to-end experience that goes beyond the pixels on the screen. This person will be data-driven, iterative in approach, and steadfast in delivering innovative and high-value customer-focused products.

• Collaborating with other business leaders, form and communicate strategy and roadmap for optimizing customer onboarding, engagement and retention
• Work with UX to ideate and prototype potential offerings, conduct usability tests, and perform user research
• Create clear specifications and requirements to guide engineering
• Lead one or more Agile development teams, working closely with engineering, QA, product designers to identify, plan, prioritize and handle work on new products and features
• Form product hypotheses, implement and report on A/B tests, and iterate to relentlessly improve product performance
• Conduct competitive analysis and report back to the team on useful findings
• Drive support and adoption across the larger organization for new feature and product launches by working with marketing, customer support and other product groups
• Identify, implement and report on success metrics for new features and products

Your experience should include...

• Minimum 5 years’ experience in product management (or similar role), working with Internet/software products, with increasing levels of responsibility.
• Working knowledge of WordPress and hosting market space. WordPress contributor open source preferred.
• Demonstrated success leading the development of multiple successful Internet products or significant customer-facing features through multiple releases.
• Analytical and metrics-driven with a hypothesis-based mentality; has identified, implemented and analyzed success metrics and conducted A/B tests for multiple products.
• Strong communication and collaboration skills, with the ability to work closely with engineering, design, business planning and customer service.
• Experience with user and market research and be able to champion customer and user needs to the rest of the organization.
• Proficient in Agile development methodologies and has served in the Product Owner role in Agile teams.
• Demonstrate appreciation for customers, and the ability to translate ambiguous insights and observations into features and product improvements.
• Ability to work in a complex, diverse and changing environment. Focus on key business goals and complete a plan with constrained resources.

You might also have...

• Experience starting or running a small business, or building products or services for small business customers.

Tools we work with:

• Atlassian (Jira and Confluence), Office 365 suite, Zoom, Slack
• Qualtrics, Google Analytics, Tableau and other analytics platforms
• Figma and other UX tools

We've got your back... Enjoy our many benefits (My Wallet), which may vary depending on role and tenure, including paid time off, 401k, bonus eligibility, equity grants and parental leave. Join one of our employee resource groups (Culture). Once approved, continue to have a side hustle, if you have one (we love entrepreneurs, remember?). Most importantly, come as you are and make your own way.

About us... GoDaddy is empowering everyday entrepreneurs around the world by providing all of the help and tools to succeed online. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights and the people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us (https://aboutus.godaddy.net/about-us/overview/default.aspx.) 

GoDaddy is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, national origin, citizenship, religion, creed, sex, sexual orientation, gender, gender identity or expression (including against any individual that is transitioning, has transitioned, or is perceived to be transitioning), marital status or civil partnership/union status, physical or mental disability, medical condition, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

If you need help completing an application for a position with GoDaddy, please reach out to our Recruiting Team at [email protected].

 GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.