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Product Manager - Voice AI

Aircall is hiring a Product Manager


Contact type
Full-time
Please let Aircall know you found this offer on WeLoveProduct as a way to support us so we can keep publishing more product manager job offers.
Job description
Aircall is on a mission to revolutionize the business phone industry!
We exist to empower every professional to have richer conversations. We provide an entirely cloud-based voice solution, which seamlessly integrates with popular productivity and helpdesk tools. We have raised more than $220 million since 2015, and our base of 8000+ customers (and growing) is at our forefront.
Behind our product are the amazing teams driving it, split between Paris, New York, Sydney, Madrid, London, Berlin and remote locations. Despite our distance, we all work together to drive our product!
The company:
Aircall is on a mission to revolutionize the business phone industry!
We exist to empower every professional to have richer conversations. We provide an entirely cloud-based voice solution that integrates seamlessly with popular productivity and helpdesk tools that workplaces are already using. We have raised more than $220 Million since 2015, and we care about our growing base of 10000+ customers.
Behind our product are the amazing teams driving it, split between Paris, New York, Sydney, Madrid, and remote locations.
The role:
Product Managers are key enablers to make the voice of our customers resonate internally and to draft the right solutions to meet their needs.
The product team @Aircall is looking for a Product Manager to lead the innovation area about augmented conversations, with a background in Artificial Intelligence, Machine Learning and Natural Language processing. This role involves working cross functionally with other product areas to build and maintain our new Voice AI capabilities.

The mission:

  • Manage one or more product managers dealing with different backlogs. Set product strategy and manage product lifecycle 
  • Analyze, identify and quantify opportunities for new product ideas
  • Define the product roadmap in collaboration with other departments
  • Develop market requirements, business cases and product requirements. 
  • Influence and collaborate to manage the priorities of one or more product areas to implement your roadmap.
  • Provide product communication to a wide variety of audiences i.e. senior management and internal departments 
  • Gain and maintain expertise in the product, market and business trends and continually monitor competitor and industry development
  • Contribute to the global growth of the product team by engaging in knowledge sharing, mentorship, recruiting activities, and improving processes to help us adapt as we scale.

A little more about you:

  • 5+ years of relevant experience in a Saas product, preferably B2B
  • Demonstrated expertise in technologies such as Machine Learning, Speech recognition and Natural Language Processing 
  • Passionate about creating and building new products. 
  • Someone who enjoys being responsible and having a sense of ownership over their product area
  • Proven track-record of launching products from idea to production, working with teams of 15+ engineers
  • Experience working with lean product management and user centered design, in an agile environment
  • Excellent communication and stakeholder management skills
We know that success comes from smart work and deserves to be recognized and rewarded
We value people who are bold, ambitious, collaborative and customer-centric. We’re a global community growing together.
If you love a good challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest-growing B2B startups, then Aircall is the company you are looking for!
Aircall offers a unique work environment and the chance to collaborate with diverse teammates across continents. We'll provide freedom and tools to allow you to thrive at your best, and foster an environment you can do it in.
Why join us?
? Key moment to join Aircall in term of growth and opportunities
?‍♀️ Our people matter, work-life balance is important at Aircall
? Fast-learning environment, entrepreneurial and strong team spirit
? 35+ Nationalities: cosmopolite & multi-cultural mindset
? Competitive salary package & benefits
DE&I Statement: 
At Aircall, we believe diversity, equity and inclusion, irrespective of origins, identity, background and orientations, are core to our Aircall journey. 
We promote active inclusion to foster a strong sense of belonging which is one of our main strengths as a business. We strive to assemble diverse people that can enrich and learn from each other. We pledge to make sure everyone not only has a seat at the table but is valued at the table -- providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open because we realize that we have work to do and much to learn.
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Aircall

17 job offers
The cloud call center software trusted by teams everywhere. Set up a cloud-based call center and integrate with your CRM & Helpdesk software in minutes.
Aircall has been started in 2014 and employ about 251-1K people.
How to apply
Please let Aircall know you found this offer on We Love Product as a way to support us so we can keep publishing more product manager job offers.