Product Manager, Virtual Care

Hi, we're Oscar. We're hiring a Product Manager, Virtual Care to join our Product team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

Oscar Product is a growing, fast-paced team using technology and design to revolutionize healthcare. As a Product Manager, you’ll play a key role in helping Oscar solve problems and accelerating your team’s execution. You’ll have the opportunity to work on a range of high impact problems related to how Virtual Care providers care for their patients, focusing on the full provider experience during a visit, including reviewing medical records, recording clinical documentation, and ordering labs and prescriptions.

In this role, you’ll join our Virtual Care Tech team, which is focused on Oscar’s Virtual Care experience from both a provider and patient perspective. Our virtual care offerings provide Oscar members access to providers for urgent and primary care virtually.  Your focus will be on delivering exceptional experiences to providers before, during and after their televisits and ensuring they have what they need to provide high quality care.

You will report to a Group Product Manager.

Work Location: 

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. 

If you live within commutable distance to our New York City office ( in Hudson Square), our Tempe office (off the 101 at University Ave), or our Los Angeles office (in Marina Del Rey), you will be expected to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role.  

You must reside in one of the following states: Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote

Pay Transparency: 

The base pay for this role is: $131,200 - $172,200 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants and annual performance bonuses.

Responsibilities

• Define and execute on the vision, strategy, and roadmap for product investments that power platforms.
• Define OKRs and KPIs to measure business and operational impacts, and relentlessly identify improvements.
• Collaborate with engineers, product managers, and operations partners to gather insights on user needs and ship innovative functionality that improves operational and financial efficiency goals.
• Articulate crisp and thorough requirements and clearly communicate them across stakeholders, incorporating data and user research insights.
• Problem solve issues across teams to quickly diagnose root cause and move to resolution factoring in trade-offs on speed, scalability and quality.
• Spearhead complex initiatives with ability to influence without authority. Manage timelines, cross-functional team accountability, and risk identification.
• Compliance with all applicable laws and regulations.
• Other duties as assigned.

Qualifications

• 4+ years of experience collaborating cross-functionally among engineers, designers, operations experts, and others in a Product Management or Product Management-adjacent role.
• 2+ years of experience in driving rigorous prioritization processes.
• 2+ years of experience with tech systems and understand basic technology infrastructure such as backend services, database relationships, and leveraging database tools such as SQL.