Product Manager

The Team
You will be partnering with the Engineering, Design, and Research teams to ensure the right definition and delivery for every initiative. You will work with other Product Managers to establish goals early in the life cycle, define key metrics and continuously communicate the state of planning, delivery, and risk. You will be building products that empower UserTesting’s customers to build amazing experiences for their customers. This team rolls their sleeves up and dreams big while delivering value predictably.

The Opportunity
We are seeking a highly motivated product manager to join our team and support our AI/ML initiatives.  This role requires a combination of strong roadmap execution skills, technical understanding of AI/ML concepts, and excellent communication abilities.  You’ll be responsible for managing and driving your product area’s execution to ensure our product continues exceeding our customers' expectations while effectively communicating and aligning your work across the company.

• Deeply understand the needs and problems of our customers 
• Be the voice of the customer (that means both current and future) in all aspects of product development and delivery
• Develop or assist in developing data sets for model training and performance monitoring 
• Lead cross-functional product team to deliver AI/ML features from initiation to launch  
• Ruthlessly prioritize tasks and initiatives based on business objectives, market needs, and resource availability 
• Maintain a sharp focus on high-impact projects, ensuring alignment with strategic goals and maximizing return on investment 
• Drive alignment and buy-in at all company levels to rally everyone around your vision

What we're looking for

• Some experience as a product manager or product owner, especially in an agile SaaS environment 
• Strong understanding of AI/ML concepts, algorithms, and methodologies 
• Strong data literacy and/or a background in analytics
• Proven track record for developing, managing, and launching web-based software products in a fast-paced environment (AI/ML products a strong plus) 
• Agile, adaptable and capable of delivering new products and features iteratively
• Exceptional communication skills, with the ability to effectively convey technical concepts to both technical and non-technical stakeholders
• Experience leading AI/ML products from ideation to launch 
• Strong understanding of user-centered design principles as they relate to web applications 
• Experience working with Platform teams

Perks & Benefits

• Private Medical
• Basic Life insurance
• Mental Wellness Employee Assistance Program including Language support and lessons
• Lunch Card, Transport Card and Nursery Card via Sodexo
• 23 days PTO per year
• Your Birthday off! 
• Anniversary gift
• Employee Referral Programme 
• Paid quarterly volunteering days and Charity donation matching via our UT Cares Volunteers and Charitable Giving Committee
• Employee-led groups to help foster a more inclusive employee experience and build a culture of belonging at UserTesting. Read more here!