Product Manager, Usage and Billing

About Vercel: 

At Vercel, we are building an open-source developer tools platform that enables developers to build and iterate on the web without sinking time and money into DevOps. We are a remote-first and globally distributed team and we want to shape the future of the web by making cloud computing accessible to everyone. Our philosophy is based on the principles of learning, collaboration, transparency, experimentation, and passion.

• We are goal-driven and dedicated
• We use our own tools every day
• We thrive together with our community
• We are customer-obsessed
• We believe in people's ability to grow

About the Role:

Vercel’s promise is to enable dynamic at the speed of static, and to deliver a world class developer experience. We’re here to make the web. Faster.

The Product Manager for Usage and Billing will play a critical role in making it possible for users to understand their usage, correlate it with value, and pay in the ways that meet their needs.

We're looking for a product leader to help shape and deliver on our vision, to build and ship secure, performant applications and create rich end-user experiences that improve the lives of people operating in countless different industries all around the world, every day.

As a Senior Product Manager, you will report to the Director of Product and work closely with Vercel's engineering, design, marketing, and sales organizations. This is an opportunity to make our products' story crisp, shape a developers' first experience, and bring the most inspirational products at Vercel to life. If you are a patient, compassionate leader who loves building products that enable developers to do their best work, then we'd like to hear from you!

What you will be doing:

• Own the vision and strategy for your Vercel’s Usage and Billing: You will be responsible for shaping and executing the vision for our usage and billing systems and experience, and will need to work across the company to understand stakeholder needs, build customer empathy, back up decisions with metrics, and ship products that meet the demands of the Vercel user base.
• Establish and manage your backlog: Make tough prioritization decisions while helping the team think about the near and long-term reality of shipping high-performance infrastructure.
• Build trust and cultivate influence with stakeholders: Understand our business needs and consistently and accurately represent our customers' pain points and how we're resolving them on the roadmap.
• Make data-driven decisions: Use data to help you form hypotheses about prioritizing your roadmap and validating your choices. Look for trends in the data to help you pinpoint where customers might be experiencing inefficiencies and unnecessary pain on the platform.
• Connect with customers daily: Building relationships with our customers is key to helping them get the most out of Vercel.
• Own the outcome and success for your area: Collaborate with the team to fully understand what success means for each ship, and then represent that outcome at all company levels.

About You:

• You consider yourself a T-shaped product leader.
• You have experience with SaaS and PaaS products.
• Strong familiarity with analytics, billing, and payments systems.
• Strong user advocate, especially for developers collaborating in teams.
• Strong ability to plan, prioritize, and carry out complex projects with high attention to detail along the way.
• Excellent communication skills, especially when working with a distributed team.

Benefits:

• Competitive compensation and stock options
• Inclusive healthcare package
• Flexible working style - 100% remote, with teammates located throughout the globe 
• Learn and grow - we provide mentorship and send you to events that help you build your network and skills 
• Unlimited PTO - 4 weeks recommended per year. Take time when you need it. 
• Generous gear credit

Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.