Product Manager

About the Product Manager Position:

Stord is transforming the face of supply chain management with our modern platform of tools covering Order Management (OMS), Warehouse Management (WMS), Consumer Experience (Pre/Post Purchase), Demand Planning, and more. Our Product team is dedicated to solving complex challenges in an industry dominated by outdated software, empowering our customers to Sell More, Save Money, and Reduce Headaches.

We are looking for a talented and curious Product Manager to join our team and play a pivotal role in advancing our platform as we expand. At Stord, Product Managers enjoy a unique vantage point, witnessing their product in action both internally for our fulfilment operations and externally as a standalone SaaS solution for brands and 3PLs.

As a Product Manager, you will collaborate closely with our existing product and engineering teams, driving the development of new features, enhancing existing functionalities, and ensuring Stord remains a platform that delivers tangible value to our customers' supply chains.

As a start-up, our team is relatively small, so it is important you’re someone who likes to get stuck in and solve challenges. This role offers a diverse range of responsibilities, spanning technical problem-solving, operational optimization, and stakeholder engagement to propel our product forward.

What You'll Do: 

• Ship innovative features from ideation, and development, to launch
• Work closely with other PMs, Design, Engineering and our leadership team to develop, articulate, and bring to life the vision for our product
• Compare our product with similar offerings in the market to determine its competitive edge or areas where it lags, helping the wider company understand our product's position in the market
• Use continuous feedback from different stakeholders (brands, 3PLs, partners, our own operations team etc.) and market trends to regularly adjust and prioritise the backlog
• Scope, capture and document clear requirements for new features, articulating user journeys and user stories to the engineering team
• Partner with engineering, design, and cross-functional stakeholders to ensure software is built collaboratively and inclusively
• Create comprehensive documentation that our customers, technical users and marketing team can use
• Continuously prioritize roadmap projects based on the company goals and team KPIs
• Become an expert on the competitive ecosystem, and how Stord’s technology fits into it
• Conduct both quantitative and qualitative research to prioritize your roadmap
• Be the voice and champion of the customer, helping transform these needs into innovative solutions
• Work with the product team to build processes and a strong culture

What You'll Need:

• Self-starter with the ability to grasp complex concepts and drive product initiatives forward.
• Experience taking ideas from conception to launch in resource-constrained environments.
• Excellent communication skills to articulate user needs, product value, and engineering scope effectively.
• Familiarity with navigating diverse systems, including warehouse and transportation management.
• Proven ability to generate fresh ideas and drive product innovation.
• Passion for the logistics or supply chain domain and solving industry-specific challenges.
• Strong prioritization skills and capacity to make tough decisions.
• Independent yet collaborative approach to working across teams.
• Analytical mindset with a blend of strategic thinking, user empathy, and business acumen.

Preferred Experience:

• Prior startup experience and familiarity with its fast-paced dynamics.
• Background in Supply Chain Technology (WMS, OMS, TMS, ERP).
• Experience in crafting and optimizing product roadmaps.
• Understanding of web technologies and digital platforms.
• Hands-on involvement in all stages of the product lifecycle.
• Technical proficiency with software development and web technologies.

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