Product Manager, Square Staff Onboarding

We envision a more fair financial system, one in which everyone has access. Where sellers can start small, but hold large missions. Where sellers can take their first payment, make their first hire, and support the needs of their growing teams. "Square Staff" represents our ability to provide a comprehensive solution; including Square Payroll, Time-Cards, Scheduling, Staff messaging, and beyond.

We are looking for an experienced product manager to build out the future of onboarding to Square Staff, starting with Payroll. You will establish and optimize the onboarding experience for Square Staff sellers and their employees. This includes full-stack ownership of the user interface, platform and data layers. You will collaborate with designers, engineers, analysts, marketing and other teams to move quickly towards delivering and scaling a remarkable offering for small business owners and their hourly employees. You will help us identify and deliver the projects, features, and products that can have the largest impact for our existing and potential customers. You will report to the Head of Product for Square Staff, who leads the Labor, Communications, Payroll and Team Management product areas.

You Will: 

• Conduct extensive research to understand customer needs and current market solutions
• Use that research to create a compelling product vision and strategy
• Plan, prioritize, and deliver projects against that vision and strategy
• Thoughtfully establish and communicate project goals, requirements, and constraints
• Work with engineers and designers to continuously improve the service and product
• Collaborate cross-functionally with almost every other function in Square: Engineering, Design, Data Science, Operations, Marketing, Finance, Legal, Compliance, and Risk

You Have:

• Experience: 5+ years of product management responsibilities
• A collaborative approach: Experience delivering results with cross-functional teams
• Entrepreneurial spirit: You're a self-starter and get things across the finish line
• Efficiency: Excellent organization and prioritization skills
• Analytical skills: You have a data-driven learning style
• Hustle: You thrive in a fast-paced environment
• Excitement: You're passionate about Square's mission and new technology

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page. 

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Perks

We want you to be well and thrive. Our global benefits package includes:

• Healthcare coverage
• Retirement Plans
• Employee Stock Purchase Program
• Wellness perks
• Paid parental leave
• Paid time off
• Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.