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Gorgias

Product Manager - Social Trading (f/m/d)

Full-timeProduct Manager$126,000-$172,700*
Berlin, Germany
Paid time off
This job offer is closed.
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Who we are

Bitpanda is on a mission to reinvent the world of finance and bring investing closer to everyone, everywhere. Today’s financial ecosystem is complex, exclusive and expensive, and we’re here to change this as the #1 investment platform in Europe and beyond. Our platform is rooted in the belief that investing should be safe, easy and accessible to all. With Bitpanda, everyone has the freedom and flexibility to invest in what they believe in - commission-free stocks, cryptocurrencies or even precious metals - starting from as little as $1.

Our story started in 2014 with our founders, Eric Demuth, Paul Klanschek and Christian Trummer. Since then, we’ve grown to a powerful and diverse team of 600+ people who represent more than 50 nationalities. Headquartered in Vienna, we’re proud to be Austria’s first unicorn and one of the fastest-growing fintechs in Europe. Our innovative technology serves over 3 million users and operates across multiple hub locations. Our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. If you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go!

Your mission

As Product Manager - Social Trading, you’ll be responsible for conceptualising and delivery of Bitpanda’s social trading experience. You’ll unlock new use cases that give customers the flexibility to share their investing strategies, insight creating a vibrant ecosystem that delivers more value for all. 

What you'll do

  • Develop the social trading strategy with accountability for driving systematic organic growth
  • Break your strategy down into discrete objectives and success metrics for your initiatives, and take responsibility for achieving them 
  • Deeply understand the underlying user needs, validating these needs with constant experimentation 
  • Analyse both qualitative and quantitative data, identifying opportunities to iterate on the user experience
  • Prioritise ruthlessly to focus the team on delivering value
  • Work closely and build a shared understanding with engineering and UX to deliver great product outcomes
  • Monitor performance and be responsible for driving the product outcomes and business goals
  • Collaborate closely with cross-functional stakeholders from our Growth function to achieve business objectives 
  • Lead initiatives from idea to implementation and be responsible for the whole product lifecycle to meet short-, medium- and longer-term commercial and business objective

Who you are

  • 3+ years product management experience, in the brokerage space or a consumer oriented role
  • Fiercely outcome oriented, with an ability to rally cross-functional collaborators around a goal
  • Experience working with and applying outcome focused frameworks to measure success (incl. KPIs, OKRs etc.)
  • A customer centric approach to developing products
  • Strong opinions, loosely held
  • High interest in shaping the retail brokerage and crypto industries
  • Ability to work with deadlines and in a fast-paced environment and handle ambiguity 
  • Competent in agile methodologies (dual-track is a plus)
  • Excellent analytical, organisational and communication skills
  • Fluent in English

What’s in it for you

  • Top-notch “tech pack” (a.k.a.: the latest and greatest hardware) that you need to help Bitpanda move the needle, right from day one. The best part? You can choose between PC or Mac. And yes, noise-cancelling headphones are included! 
  • An attractive individual stock option plan in a high growth company, and a competitive salary
  • Exclusive premiums when trading on Bitpanda
  • Occasional company-wide and team events  - both in-person and virtually!
  • Learning & development opportunities
  • A brand new, optimised-for-hybrid-working, HQ office located in Vienna’s fintech hub (in the second district) as well as local office location hotspots in Berlin, London, Madrid, Barcelona and Milan (to name just a few!)
  • Bitpanda sustainable merch to keep you swagged out and living the Bitpanda brand
  • A global Bitpanda team of fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people who are united (across cultures and time zones) by our unique way of working.

And, above all, the opportunity to learn & grow as part of Bitpanda’s incredible journey to become Europe’s #1 investment platform. 

Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.

Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • What's the salary range for the Product Manager - Social Trading (f/m/d) position?
    The suggested salary for this position is $126,000-$172,700*
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Gorgias
Helpdesk designed for e-commerce stores. Provide multichannel customer service from a single app. Gain productivity with automated responses to common requests.
Website
Industry
Computer, Customer Service
Founded
2015
Size
251-1K employees

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