Product Manager - Sign

Product Manager - Sign
Product & Program Management | San Francisco, CA or Seattle, WA

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Our agreement with employees
DocuSign is committed to building trust and making the world more agree-able for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better. And for that, you’ll be loved by us, our customers, and the world in which we live.

The team
Our Product & Program Management teams work on some of the most impactful and challenging problems in the Software industry. We are a highly collaborative cross-border group that operates on the edge between Engineering and the business and helps to design solutions from concept to launch – all while focusing on and advocating for what’s best for our customers. We work closely with Engineering and Design to create some of the most innovative never-been-done-before products. We partner with the Sales, Customer Success, Marketing, Finance, Legal, and Security teams to bring the product to market.

This position
Product Managers at DocuSign are the CEOs of their product and ship features that make our customers successful. PMs work cross-functionally with customers, Sales, Marketing, Engineering, UX, Support, etc. to define product vision, gather requirements, execute on the feature and drive product launches.

The Product Manager – Sign will improve DocuSign’s eSignature web application which is used by millions of users every month.

This position is an individual contributor role reporting to the Sr. Director of Product Management and is designated Flex.

Responsibilities

• Prioritize opportunities, define requirements and execute cross-functionally (Engineering, Design, etc.) to take features from concept to launch
• Lead and motivate a team of engineers and other cross-functional representatives
• Build roadmaps focused on impact by synthesizing customer needs informed by collaboration with customers, user research, data science, marketing and field teams
• Translate product and functional requirements into developer-ready acceptance criteria
• Prioritize and manage the feature backlog for effective release and sprint planning
• Monitor, measure and report on key business and customer metrics continuously
• Identify areas for continuous testing and optimization
• Review competitors and vendors in adjacent spaces

Basic qualifications

• 5+ years of experience and Bachelor’s degree OR 3+ years and a Master’s degree
• Prior experience applying usability principles and practices, including early and rapid prototyping, and usability testing
• Experience with, or ability to quickly learn, tools such as Mixpanel, Optimizely, and JIRA (or other SCRUM tools)

Preferred qualifications

• Experience taking a product from concept to launch
• Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, Information Systems, Business Systems, or a related Engineering discipline
• Prior experience applying qualitative and quantitative testing to feature development
• Direct experience in delivering web capabilities using iterative or Agile methodologies (e.g. SCRUM), including modeling experience using task/storyboards, user stories or use cases, etc.
• Working knowledge of testing/QA fundamentals
• Superior analytical and problem-solving skills enabling the candidate to align strategy, customer need, research, data and industry trends
• Strong written and verbal communications skills
• Experience working in cross-functional teams and ability to influence others

Vaccination requirement
DocuSign may require all employees to be fully vaccinated against COVID-19 and provide proof of vaccination to visit a DocuSign office, to meet with potential or actual customers or business partners, or for other business-related purposes, in accordance with local law. Please note that DocuSign has contracts with different governments globally which may require compliance with local and federal laws.

About us
DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. And we help save the world’s forests and embrace environmental sustainability.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category

Accommodations
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at [email protected].

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