Product Manager

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. Since 2006, we’ve grown to over 10,000 employees and generated over $500 billion in sales for millions of merchants in 175 countries. Every 28 seconds, an entrepreneur on Shopify makes their first sale.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About you

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

• Care deeply about what you do and about making commerce better for everyone
• Excel by seeking professional and personal hypergrowth
• Keep up with an unrelenting pace (the week, not the quarter)
• Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
• Bring critical thought and opinion — and embrace differences and disagreement to get shit done and move forward
• Work digital-first for your daily work

Product Managers at Shopify manage the entire lifecycle of a product (or group of products) by leading multidisciplinary teams and providing centralized vision, knowledge, and direction in alignment with Shopify's goals.

We're hiring for various groups: Merchant Services, Growth, and Support. We have multiple openings available at various levels, including Senior Product Manager, Staff Product Manager, and Senior Staff Product Manager. We believe in assessing team fit and leveling throughout our interview process to ensure the best match for both the candidate and our teams.

What you'll do:

• Deeply understand customer needs and advocate for future customers.
• Continuously build trust and improve the team and product.
• Ensure timely delivery of assigned work.
• Maintain high standards of quality.
• Take ownership of the success and quality of your products.
• Drive cross-functional and cross-discipline stakeholder alignment.
• Demonstrate good judgment and accuracy in decision-making.
• Embrace accountability for the products you develop and understand their impact through customer feedback.
• Play a key role in solving the most challenging aspects of your projects.
• Simplify processes to enable others to work more efficiently.

• Proven track record of impact in product management roles.
• A strong commitment to solving complex problems.
• Possess a comprehensive understanding of the craft of product management.
• Excellent communication skills for effectively conveying product-related matters, including any directional changes.
• Display resourcefulness and the ability to accomplish more with limited resources.
• Experience proactively taking charge in resolving issues.

Interested? Hit apply and let us know why you’d be a great match for the role!    

Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet.

All your information will be kept confidential according to EEO guidelines.