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About the Role
As a Product Manager on the Risk & Payments team, you will oversee the product strategy and execution of a scalable, global risk and payments platform across Udemy’s marketplace and subscription products. This platform unlocks value for our learners, instructors, and strategic partners. You will work closely with engineers to break down complex problems, scope requirements, and create user stories, while also working with cross-functional teams like finance, marketing, design, and data science. You have deep experience developing platforms that support e-commerce; e.g., acceptance and disbursements, chargebacks and refunds, learner authentication, instructor verification, financial fraud.
Our ideal candidate is passionate about online education and has led numerous, parallel projects to success, ideally in environments that require adept navigation of both internal needs and external processors. This candidate would also be personable, collaborative and flexible, with the drive to manage complexities across multiple stakeholder groups.
The risk and payments team is focused on delivering an experience that supports our customers worldwide. We leverage our technical expertise and financial knowledge to reach, convert, and retain global consumers and businesses.
Here’s what you’ll be doing:
- Build and support the overall strategy, prioritization, and execution of our global risk and payments platform, enabling regional or country-specific launches
- Build an in-depth understanding of our B2B and B2C customers, systems, and financial controls, within a global regulatory environment
- Develop market-informed priorities and requirements from processors and cross functional stakeholders
- Drive cross-functional collaboration to deliver successful products and/or features
- Define, monitor, and measure key metrics and KPIs; incorporate learnings into product definition and development process
- Influence team members to direct the course of our technical solutions
Were’ excited about you because you have:
- 3+ years of product management experience, building scalable ecommerce integrations and products
- Experience in global payments and marketplace risk
- An experimentation mindset; a/b testing at scale across geographies
- Natural talent for moderating competing ideas and finding creative solutions
- Passion about the education space and the problems we are solving
- Knowledge of agile development methodologies and tools
- Excellent verbal and written communication skills
- Experience collaborating across time zones (United States, Ireland, India, Brazil)
- BA / BS required, ideally in a technical field
Nice to haves:
- BA/BS in Computer Science or related technical field is ideal
- Experience delivering products for two-sided marketplaces, platforms
- Experience with SQL for pulling and analyzing data
About Udemy
We believe anyone can build the life they imagine through online learning. Today, millions of students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.
Founded in 2010, Udemy is publicly traded and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).
Udemy in the News
Questions & answers for this job
- What is the type of contract for this job?The contract for this job is a Full-time contract
- What's the salary range for the Product Manager, Risk & Payments position?The suggested salary for this job is $126,000 - $172,700*
- Is telecommuting possible for this job?No, telecommuting is not possible for this job
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