Product Manager - Regional and International

See yourself at Twilio

Join the team as our next Product Manager for Regional and International expansion.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to build products and features to support Twilio’s expansion into new geographic markets across the globe. This team supports Twilio’s international expansion goals which is one of the major growth vectors for Twilio. This team will contribute to a major initiative for the Twilio platform and the work will have a significant impact on the trajectory of the company.

We are looking for someone who excels at prioritizing tasks across multiple stakeholders and has the vision to help drive the long term strategy within your product group. We are looking for someone with a platform mindset who can help build extensible products and provide trusted experiences. This role will lead all aspects of product development and day to day product operations. 

Responsibilities

In this role, you’ll:

• Partner with internal stakeholders and use data to build a long-term product roadmap
• Ruthlessly prioritise features based on value proposition and be able to clearly communicate rationale 
• Discover requirements for new features by working with internal & external stakeholders across all levels
• Document requirements in the various formats used as part of the “Twilio Way”
• Work daily with Engineering & UX to get deliveries & releases over the line 

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 5+ years of product management experience OR equivalent experience in creating and executing on a backlog to achieve revenue goals/KPI targets tied to a product area.
• Ability to drive a large product area or a small product line 
• Strategic thinker who excels at defining the product roadmap and specing out new features/product enhancements
• Ability to drive and improve alignment and cross-functional partnership through your product line (e.g. GTM, PMM, etc.)
• Deep understanding of current customers, competitor and market trends
• Great communicator who can find common ground across different types of stakeholders
• Has the technical ability to understand software and recognize areas of product integration, discuss product roadmaps, and engage with product managers
• Naturally focused on customer impact; able to articulate how it ties to overall business strategy and goals.
• Data-informed and metrics-driven, measures and benchmarks execution to drive outcomes in their product area.

Desired:

• Previous experience working with adapting products for new markets

Location 

This role will be based in Tallinn. Remote work from Estonia is an option.

Approximately 0% travel is anticipated. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.