Product Manager, RCM

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. 

Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more.

Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare!

Role Summary:

Athelas is looking for a Product Manager to join the Infrastructure group of our Revenue Cycle Management (RCM) team. There you’ll shape technical solutions that allow healthcare providers to manage the financial health of their practices in the fascinatingly complex world of medical billing.

You will be a crucial member of the Product Management Team at Athelas, reporting into the Head of Insights and working daily with the CTO. You will oversee the development and implementation of technical product strategies, ensuring they align with business goals. With a methodical, critical-thinking, and data-driven mindset, you'll be viewed as a key liaison with engineering, marketing, and sales teams.

Responsibilities

• Conceptualize elegant technical solutions to the tangled nuances of Healthcare Billing, working closely with engineering to lay the groundwork needed to scale a billion dollar healthcare company in a state of hypergrowth.

• Envision new approaches to classic revenue cycle management issues, finding opportunities to create new efficiencies in the daily work of our clients.

• Develop and execute comprehensive product strategies and roadmaps in collaboration with cross-functional teams across Engineering, Operations and Sales. 

• Triage competing priorities, while providing direction to the engineering pod and managing stakeholder expectations effectively. 

• Establish robust QA and Testing Processes, holding a high quality bar.

• Work with our operational team to hit set metrics and OKRs to ensure the RCM business is continuously growing.

Requirements

• 3+ years of direct Technical Product Management experience, ideally in SaaS products. This role is for immediate filling and is not part of the University recruiting cycle.

• Bachelor’s degree in Computer Science, Engineering, Business, or a related field (or equivalent technical experience).

• A proven track record of impactful product management and achievement of significant product metrics.

• Ability to ship and iterate products quickly.

• Comfort in unstructured and resource-constrained environments.

• Demonstrated capability in managing complex technology projects with cross-functional teams.

• Strong analytical and problem-solving skills, with an emphasis on practical business applications.

• Experience with SQL.

• Strong attention to detail.

Why you’ll love working at Commure + Athelas:

• Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. 

• Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. 

• Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. 

• Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction.

Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.

Compensation