Product Manager, Radar ML

The Payment Fraud team is responsible for fighting fraud on Stripe.    We do this by leveraging the power of the Stripe network to build intelligence to predict fraud and drive fewer disputes and improved conversions for our users with Stripe Radar.  Radar is already deployed to several billions of dollars worth of Stripe accounts and we need to continuously evolve the space as fraud vectors and fraudsters get sophisticated.

The core part of Radar is ML trained on data across the billions of transactions on the Stripe network to keep fraud at bay for our users.   We are currently hiring for a Product Manager to lead Radar ML to the next level of sophistication and automation with customizability for different types of businesses, geographies, and merchant goals.   This role is ideal for a seasoned Product Manager who has deep experience in AI/ML products and can map user needs to ML tech to build a system that stays a step ahead of fraudsters.

You Will:

• Establish the vision and roadmap for Radar and drive product improvements through ML.
• Define the OKRs and identify levers to drive the key metric for managing fraud across the Stripe network.
• Work closely with Radar users and identify product needs for Radar.
• Own experiments and create mechanisms to test and forecast the feasibility and success of initiatives 
• Collaborate with platform teams on requirements and enablement of platform capabilities in support of Radar’s ML needs
• Communicate details, updates, and launches across all stakeholders, senior leadership, and customer communications
• Proactively identify and resolve strategic and tactical issues that may impair the team’s ability to meet product, technical and financial goals

We’re looking for someone who has

• 7+ years of product management/management consulting/product development experience
• AI/ML practitioner experience to productize ML tech.
• Strong experience interacting with users and identifying product gaps and features to address the gaps.
• Strong written and verbal communication skills

What’s it like to work at Stripe?

Stripe is helping the internet fulfill its potential as a platform for economic progress by building software tools that accelerate global economic access and technological development. Stripe makes it easy to start, run and scale an internet business from anywhere in the world.

We look at Stripe as a constant work in progress and the same is true of our people; for all of us, we believe the best is yet to come. We’re here to support each other in our curiosity and creativity – which we pursue through thoughtful discussion and knowledge-sharing among a diverse set of peers and colleagues.

We want to work in a company of warm, inclusive people who treat their colleagues exceptionally well. The kind of people who are committed to going out of their way to help other Stripes in the short-term and pushing them to improve over the long-term (by helping them to get better at what they do).

We’re a highly cross-functional organization and view that as part of the fun: we design our space to encourage as much collaboration as possible. We have long tables in the kitchen for a reason (to enable everyone to meet new people and learn from them). We also have a culture of transparency that we carry through to email communication, ensuring that Stripes all around the world have the information they need to make good local decisions.

In both our products and our people, we aim to reflect, represent and advocate for all of our users, globally. Our users transcend geography, culture and language; what we share, collectively, is a drive to create a fairer, more economically interconnected world.

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.