What is the type of contract for this position?

The contract for this position is a Full-time contract

What's the salary range for the Product Manager, ProductOps (Remote AU) position?

The suggested salary for this position is $149,000-$193,000*

Is telecommuting possible for this position?

Yes, telecommuting is possible for this position

Product Manager, ProductOps job at HappyCo

HappyCo is a company where people can grow their careers and work with like minded people, with no egos or politics. HappyCo is values driven and offers a flexible, supportive culture. Join HappyCo and Make Work Happy! Founded in 2011, HappyCo (happy.co) builds mobile and cloud solutions to enable real-time property data. Our flagship product suite 'Happy Property’ has 2.7M units on its platform and has captured more than 270 million photos. We’re everyday people with a shared purpose — improving people’s lives. Our team is made up of thinkers, talkers, planners, makers, builders and everything in between. Together, we’re turning our passions into happier communities! When customers use our software, their communities get stronger. Our tools empower everyone in multifamily property management to improve their operations and maximise returns, which means they’re building better experiences for their residents. When property people are happy, we’re happy. That’s why we’re HappyCo. Learn more about our Product Vision here!

Where & How We Work

At HappyCo we work in a multitude of ways depending on where we are and what is going on in our lives. Whether that be fully remote or hybrid remote, or in-office sometimes, we cater for everyone!

We currently have an office in Adelaide, Australia but our team is currently spread across Australia, United States, New Zealand, Canada and we are growing rapidly!

As our HQ is in Adelaide, so if you are based there you have the option of working in the office, at home or in a hybrid capacity! For those in other states, we enable complete remote working!

Being globally distributed means thinking about other time zones and to support this we offer autonomy and flexibility in how you structure your day around core working hours. There might be some collaboration outside of a "normal" 9-5, but we aim to work asynchronously as much as possible.

Our HappyCo Culture

HappyCo strives to build better communities. So naturally, we are dedicated to making our own community an enjoyable place that lets us do our best work. We’re devoted to building an inclusive, supportive culture that empowers each HappyCo’er to succeed and grow. To learn more about our culture, check out our Glassdoor page and our careers page!

The Position:

ProductOps is about building the connective tissue between the teams building the technology and the teams interacting with your users. We are looking for an experienced Product Manager who is passionate about defining the workflows, tools and principles of how we build products that our customers and users love. You will join a dynamic and fast-paced environment and work with Product Managers, Engineering and Design to instil best practice into every aspect of how Product Managers maximise their impact at HappyCo.

To succeed in this role, you will need to be obsessed with Product Management as a craft. You’ll be able to run ProductOps like a Product, with Product Managers as your core users. Thriving in environments where others rely on you to define how to do their best work, you’ll be motivated by creating efficiencies in teams by finding the standards that work for individuals with different needs and preferences.

Responsibilities/Job Duties:

Define how we build products at HappyCo by creating and maintaining guidelines, how-to references and resources for Product Managers documenting workflows for product discovery and delivery
Act as an interface into Engineering and Design teams and their respective workflows, closely aligning and empathising with their needs
Set standards for requirements documentation across the Product team
Refine our workflow - all the way from identifying Strategic Themes down to writing detailed acceptance criteria in User Stories
Manage the product tech stack by helping select and maintaining product-specific tools that help our team be more productive, and training product managers on how to use them
Facilitate roadmap planning, roadmap artefact creation and sharing our roadmap internally and externally, as well as communicating when things change and why
Document product principles and set up frameworks to adhere to them, making sure we build the best products we can
Support the Lead Product Manager in organising training and development for Product Managers

Required Qualifications & Skills:

3+ years experience in a Product Management role
Thorough understanding of key processes in Product Management, including discovery and research, requirements definition, roadmap planning, product strategy, product vision, and prioritisation

Preferred Qualifications & Skills:

B2B SaaS Product Management experience
Experience with Residential Real Estate or the Mortgage Lending industry

Our Benefits

Also some of the added benefits you’ll experience while working at HappyCo are:

- Competitive remuneration

- Opportunity to work for one of the fastest growing technology companies in the Proptech industry

- Paid parental leave policy

- Flexible hours and work environments to help you best maintain a healthy work/life balance

- Monthly stipend to support expenses related to health and wellbeing, such as gym membership, fitness classes, etc.

We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that HappyCo upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, and veteran status. HappyCo is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.

A note to Recruitment Agencies: Please don’t reach out to us about our roles -- we’ve got it covered. We don’t accept unsolicited agency resumes and HappyCo is not responsible for any fees related to unsolicited resumes.

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Product Manager, ProductOps (Remote AU)

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Required Qualifications & Skills:

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