Product Manager, Product Intelligence

This position is remote based.

We're looking for a Product Manager to define and build out GitLab's data framework, allowing our teams to have better data collection and visualization experiences in order to make the right business decisions.

We believe development teams deserve an intuitive, single application that covers the entire DevOps lifecycle and that navigating through the DevOps lifecycle should be a seamless experience. We believe in pushing the boundaries of best-practices, and bringing these to every GitLab user, so that doing the right thing is also the easy, default way of working. As the Product Intelligence Product Manager, it will be your job to ensure GitLab team members have the data they need to make the right decisions.

We know there are a million things we can tweak to improve the data framework at GitLab. It will be your job to figure out which of these to prioritize and implement successfully.

We work in quite a unique way at GitLab, where lots of flexibility and independence is mixed with a high paced, pragmatic way of working. And everything we do is in the open.

We recommend looking at our company page and the product handbook to get started.

Responsibilities

• Drive the product in the right direction
  • Build an effective roadmap to prioritize important features properly
  • Take high-level feature proposals and customer problems and break them into small iterations that engineering can work on
  • Balance new features, improvements, and bug fixes to ensure a high velocity and a stable product
  • Consider the business impact, ROI, and other implications when taking important decisions
• Take an active role in defining the future
  • Contribute to the product vision, together with the VP of Product
  • Create and maintain a vision for your product area
  • Create and maintain the vision for each product category
  • Innovate within your product area by proposing ambitious features
  • Follow innovation in your product area, specifically with respect to data techniques
  • Communicate and evangelize your product vision internally and among the wider community
  • Represent GitLab as a product and domain expert in front of Industry Analysts, customer visits, industry events/conferences, and other events.
• Manage the product lifecycle end-to-end
  • Follow feature development end-to-end; provide guidance and feedback to engineers and designers; ensure everyone is aligned
  • Rapidly execute controlled growth experiments by working with engineering to increase product usage
  • Contribute to documentation, blog posts, demos, and marketing materials for product features
  • Collaborate with other Product Managers, UX, and engineers in cross-area features to build a single application
  • Manage the uncertainty in an efficient way, adjusting plans to new working conditions
• Engage with stakeholders in two-way communication
  • Assist Sales, Support, Customer Success, and Marketing as the subject-matter expert for your area
  • Talk to customers and engage with the community regularly, specifically if there are issues around the user journey from sign up to conversion.
  • Engage with analysts on briefings and product evaluations
  • Work with the entire Product team to share improvements and best practices
  • Have a strong presence in customer advisory boards and other customer feedback forums to fully understand customer pain points and how these can be solved in the future
  • Ability to present to C-level executives both internally at GitLab and externally to customers and prospects

• Previous Product Management and data analysis experience
• Excellent written and oral communication skills
• Ability to think like a CEO to drive success of your product area
• Fantastic problem solving skills and attention to detail
• Strong understanding of Git and Git workflows
• Knowledge of the developer tool space
• Strong technically: you understand how software is built, packaged, and deployed
• Passion for design and usability
• Highly independent and pragmatic
• Excellent proficiency in English
• Strong understanding of DevOps and cloud-native application development
• Understanding of A/B testing and platforms for doing this testing such as Optimizely
• Understanding of data analysis and statistics
• Understanding of data analysis platforms and applications such as Snowplow, Jupyter Notebooks and Looker 
• You are living wherever you want
• You share our values, and work in accordance with those values
• Bonus points: experience with GitLab
• Bonus points: experience in working with open source projects