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Square

Product Manager, Point of Sale

Full-timeProduct Manager$138,000-$184,000*
Remote
Health insurance
Paid time off
Employee discount programs
Parental leave
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Company Description

Since we first opened our doors in 2009, the world of commerce has evolved immensely – and so has Square. After enabling anyone to take a payment and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, run a busy kitchen, book appointments, engage loyal buyers, and hire and pay staff. And across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow all in one place.

Today, we’re a partner to sellers of all sizes – large, enterprise-scale businesses with complex commerce operations, sellers just starting out, as well as merchants who began selling with Square and have grown larger over time. As our sellers scale, so do our solutions. We all grow together.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. And we are helping sellers around the world do the same.

Job Description

Square is operated by an incredible team that is on a mission to make commerce easy for all types of businesses, in the US and abroad. As Square's flagship product, Point of Sale is at the heart of this mission, with a team that builds a product that allows sellers to succeed in today's commerce environment, whether they're just starting out or already operating at scale.

As a Product Manager on the team, you will drive impact for the millions of small businesses across the world using our platform to start, run, and grow their business. You will determine the multi-year product strategy for Point of Sale's Core Experience team, coordinating and executing projects, and optimizing the experience for sellers. Our approach at Square is both customer-focused and data-driven. You will need to dig in to understand our customers and their needs, define and analyze data, and guide our team to move fast and ship remarkable solutions.

This role will report to the Square Point of Sale Product Lead, who reports to the Head of Product for the Customers and Point of Sale team and allow you to collaborate with designers, engineers, analysts, marketers, and other team members within the organization to ensure that our product reaches customers and provides a remarkable, delightful experience. If you're looking to change the way small businesses operate and drive impact at a high-growth company, you will find this role compelling and rewarding.

You Will: 

  • Determine product strategy and improve our customers' experience using a variety of inputs, and articulate rationale and data behind decisions
  • Understand our customers and their needs, and guide our team to ship remarkable solutions

  • Identify opportunities for Square and our customers, propose and evaluate projects that will be most impactful, promote them across the organization, and execute these from ideation through release.

  • Expertly and openly work with and influence cross-functional partners and partners throughout Square

  • In collaboration with engineering, marketing, and analytics partners, lead the end-to-end success of projects from discovery to launch

  • Be the point person for your product area to leadership and across the organization

  • Influence important partners throughout Square to align intent, resources, and prioritization

Qualifications

  • 3+ years of product management experience

  • Vision: You've formed, gained support, and inspired essential strategies shaping the direction of your team.

  • Results: You're excellent tactically, with experience with shipping simple, elegant products at scale.

  • Analytical skills: You have a great ability to absorb and apply data.

  • Customer empathy: You have experience shaping product direction and execution based on customer needs.

  • Hustle: You're scrappy and able to push through obstacles

  • A collaborative approach: Experience partnering in a complex organization.

  • Natural curiosity and obsession with the details

  • Experience working through problems with ambiguity and without a definitive answer.

  • Developed industry-leading products that have gained a following and product loyalty.

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Perks

We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • What's the salary range for the Product Manager, Point of Sale position?
    The suggested salary for this position is $138,000-$184,000*
  • Is telecommuting possible for this position?
    Yes, telecommuting is possible for this position
About Square
Block, Inc., formerly Square, Inc.,
Website
Industry
FinTech, Hardware
Founded
2009
Size
1000+ employees

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