Product Manager

Team Description

Pendo Listen captures qualitative data, extracts customer insights using AI and layers them with the context of analytics data, giving product teams an understanding of what their users do and why they do it. We’re looking for a data-driven product manager who uses AI in their decision-making and the products they build. If that sounds like you, come join our collaborative team in Sheffield that values learning, experimentation, and autonomy. This role offers opportunities for growth into senior product leadership and deeper specialization in AI.

Role Responsibilities

This is a rare opportunity to shape the future of Pendo’s AI-powered feedback tools used by hundreds of product teams globally. As a key member of our growing Sheffield based product team, you'll lead initiatives that help customers unlock insights from user feedback at scale. You’ll own key areas of the Pendo Listen roadmap, leading discovery and delivery of new features, and collaborating with cross-functional teams to bring AI-powered capabilities to market.

• Become a subject matter expert and advocate for Pendo Listen and support the development of the vision, strategy, and roadmap.
• Develop an understanding of the competition and ways to differentiate Pendo Listen
• Own key areas of the roadmap for Pendo Listen, collaborating closely with product leadership whilst independently leading your product discovery, defining success metrics, and shipping impactful features.
• Conduct product discovery activities such as user interviews and leverage qualitative & quantitative data to identify and solve for customer challenges.
• Collaborate with engineers, UX designers and go to market teams to deliver new features from ideation through execution and launch. 

• Assesses business and customer requirements, matches these requirements to objectives and guides teams through execution and delivery
• The team is located in Sheffield, UK, work model will be 3 days a week in the office.

Minimum Qualifications  

• 2+ years of product management (PM) experience

Preferred Qualifications & Experience 

• Involvement in the end to end process of bringing new features to market with (from inception to launch) in the B2B SaaS space
• Experience implementing or exposure to generative AI
• Previous experience with Pendo or other tools for product managers and their team
• Experience working with APIs or integrations

Pendo Description:

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success.  Our mission is to improve society's experience with software.

Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.

EEOC

We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility

Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require accommodation(s) for any part of the recruitment process, please send a request to: [email protected]. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Compensation

Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.

Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.