Product Manager, Payment APIs

The Payments team is a core pillar of Square’s Commerce Platform, delivering a flexible platform which can be used by developers to extend the Square ecosystem. Square’s Payments team provides payment facilitation and money movement services for the Square ecosystem, enabling Square sellers to accept payments and engage in omnichannel commerce. The Payments team prioritizes systems which are reliable and high scale systems, cost efficient, and extensible - especially with an eye to support emerging markets and geographies.

We are looking for a product manager of our Payment APIs, the core APIs used to process all payments and refunds for the ecosystem of Square products and third-party developers. You will go deep to understand the needs of businesses of all sizes and ensure our platform is architected to help any seller run and grow their business. You will be responsible for driving initiatives from inception through execution, and will work with a team of engineers to create intuitive and extensible APIs for first and third-party developers. You will work with teams across Square to ensure we’re delivering a cost effective, compliant, and flexible platform which supports the full breadth of diverse payments used to move money across the globe.

You will report to the Head of Product for Payments and collaborate with a group of peer product managers, engineers, data scientists, designers, sales, marketing, compliance, counsel and other cross-functional team members to ensure that our platform can support products that amaze and delight sellers. You will lead the direction of your product by setting the strategy and partnering with the engineering manager of your sprint teams to drive execution.

Responsibilities 

• Gather and use feedback and insights from sellers and developers across multiple markets to improve your product experience and business performance
• Lead product strategy, planning, scoping, and prioritization of projects to achieve all of our goals. You will outline entire roadmaps and project requirements, goals, and constraints.
• Work with engineering, design and data science to foster team dynamics
• Represent the team with partners and senior company leaders to align resources and prioritization.
• Guide the creation of reusable platform and product solutions that are delightful, scalable and remarkable
• Determine features, write product and technical specs, organize user studies, help write test plans, manage the backlog.

You have:

• 5+ years of product management experience or equivalent
• Deep understanding and empathy for our sellers and the developers who serve them
• Passion for our purpose of economic employment and innovation on behalf of  our sellers and developers 
• Demonstrated success launching and scaling platform products with public APIs, SDKs, or toolkits and maintaining them across multiple versions
• Desire to lead, the ability to drive product strategy and work well with senior engineers and designers
• Great interpersonal and communication skills that shine when you’re talking with a customer or engaging a cross-functional audience
• Natural curiosity, obsession with the details, desire to build the right thing
• System thinking mindset, technical background and passion for new technology and great developer experiences
• An analytical and metrics driven work style that leverages data to make informed decisions
• Strong track record of execution

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $167,300 - USD $204,500
Zone B: USD $158,900 - USD $194,300
Zone C: USD $150,600 - USD $184,000
Zone D: USD $142,200 - USD $173,800

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Benefits include the following:

• Healthcare coverage
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off
• Learning and Development resources
• Paid Life insurance, AD&D. and disability benefits 
• Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources 

This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

US and Canada EEOC Statement

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.