Product Manager - Network

Cloudflare’s network is one of the largest and fastest in the world, with over 300 locations, almost 300Tbps of network capacity, and within 50ms of 95% of the Internet-connected population. We are looking for a product manager to help make it bigger and faster.

The Network PM will be responsible for improving Cloudflare’s network by building services that make it faster and more reliable for our customers. The Network PM will collect requirements from application and platform teams that build services on Cloudflare, cost and efficiency requirements from Infrastructure, Network, and Finance teams, and performance requirements from our customers. You will work with your team to design solutions that balance and prioritizes requirements across all the teams.  You’ll be the interface between our product teams and the infrastructure that services them, building a system that handles all product needs while ensuring infrastructure can run efficiently.

You’ll also be responsible for prioritizing network peering expansion across our global network to ensure all of our users can connect to Cloudflare services as fast as possible. You’ll be designing next-generation systems that can show progress and identify areas for new investment.

As a member of a growing team of product managers your responsibilities include:

• Develop the platform vision for your area. Ensure that it aligns with the overall product and company vision.
• Evangelize the vision so that all stakeholders are aligned, have context and understand where we are going.
• Represent the customer. Be the champion and voice of customers. Build intimate, personal customer relationships. Bring the customer's voice into the creation process.
• Measure success. Own the measures used to define success for your product. Success measures must be defined at the inception of a product and tracked throughout its lifecycle. Make measures visible to all stakeholders and interpret them into actionable conclusions and new hypotheses.
• Manage the roadmap. Make tough tactical prioritization decisions while helping the company think long-term. Build trust with stakeholders by maintaining an understandable, accurate roadmap.
• Author use cases and prioritize requirements. Translate market observations and customer feedback into a prioritized product backlog.  Author use cases based on specific real-world product applications and extrapolate detailed product requirements for the scenarios.
• Collaborate across teams. We win or lose as a team. Product managers play a critical role in creating alignment between engineering teams and stakeholders. A collaborative attitude is essential to the job.
• Develop new opportunities. With your finger on the pulse of the market, the customers and the engineering teams, you are uniquely positioned to discover and develop new opportunities. 

Examples of desirable skills, knowledge and experience

The ideal candidate is customer-focused, methodical and thrives in a goal-oriented and data-driven environment. You have outstanding communication and collaboration skills and are able to work with a diverse group, get consensus, and drive the product forward. You are execution focused and emphasize getting things done while paying attention to important details. You are data-driven and make decisions based on evidence, the voice of the customer, and define and execute on a set of measurable success criteria. You have a passion for building application infrastructure and want to solve the problems of performance, security, and reliability of the Internet.   

• Experience presenting new products and features to customers – whether as a student, intern, developer, analyst or product manager. You are enthusiastic about taking something you have helped build and sharing it with the world
• Strong customer and stakeholder empathy. You must be not only the voice of the customer, but at various times the voice of marketing, finance, engineering, support and ops. You must be able to channel many points of view
• Exceptional communication, presentation, organizational and analytical skills
• Demonstrated ability to lead, drive consensus and deliver in a matrix organization with multiple stakeholders
• Must be able to define and manage complex process and/or product issues of a broad scope using independent judgment
• Ability to communicate complex technical concepts to all audiences

Bonus Points

• BS/MS in a technology- or business-related field
• Passion and a strong understanding of the Internet and it’s underlying technologies
• Deep knowledge of networking and industry standards
• Distributed systems experience and building networks at scale
• Experience in building, configuring or using cloud based network products
• A solid understanding of RESTful API design & documentation
• Hands-on experience with command-line tools used for interacting with APIs, debugging and testing (e.g. curl, dig, etc.)
• Scripting/programming experience (Python, Go, etc.) and/or experience with web frameworks
• Domain expertise (e.g. as a practitioner or technology provider) in several of: networks, distributed network applications, and real-time applications with heavy network reliance.
• Previous product management experience

Compensation

Compensation may be adjusted depending on work location.

• For Colorado-based hires: Estimated annual salary of $115,000 - $141,000
• For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $129,000 - $157,000.
• For Bay Area-based hires: Estimated annual salary of $136,000 - $166,000

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave