We believe the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and infrastructure developers need to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo and SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 11,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Salt Lake City, Washington D.C., London and Amsterdam.
Plaid is looking for a Product Manager to help accelerate our migration to API solutions by building best-in-class tools and platform features that help us meet our milestones and increase reliability and security of the API connections with FIs.
This position is vital to ensuring cross-functional delivery on key milestones related to Plaid's API goals in 2022 and beyond.
Responsibilities
- Partnering with the Business Operations and Engineering Teams to evaluate, scope and design a largely/fully automated system that performs API migrations. Conduct extensive internal interviews to deeply understand and improve the migration process
- Build a roadmap for the Institution Migrations team. You will be key in setting priorities, timelines and resourcing in order to hit our goals
- Ensuring the timely delivery and scaling of migration activities, in order to hit our milestones. You will be a critical cross-functional, operational lead in ensuring that the org moves as one, with shared momentum and minimal surprises
- Balancing FI needs with those of our customers. These migrations require ongoing stakeholder management and a 360-degree view of our business. You will be a key leader in ensuring equilibrium and alignment between FIs, Plaid, and our customers
What excites you:
- The opportunity to deeply understand a process and build a system to automate/scale it
- Digging into complexity and making sense of it
- Making a plan and nailing the delivery
- Identifying recurring patterns or problems to design scalable, universal solutions
- Leading cross-functional teams to deliver tangible results
- Working closely with Engineering on complex, mission-critical work
- Working in a fast-paced environment that values self-starters, solid judgment and fast decision-making
What excites us:
- 5+ years of Product Management
- Experience understanding complex processes and conducting external or internal user interviews
- Experience in complex migrations or internal platform work with multiple important stakeholders
- A deep understanding of internal platforms
- Proven track record of timely technical delivery and business impact
- Knowledge and appreciation for technical solutions and architecture
- Cross-functional leadership and a collaborative demeanor - one team, one dream
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at
[email protected].