Product Manager - Messaging Flow

See yourself at Twilio

Join the Messaging Flow team as a Product Manager. 

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

This position is needed to craft and deliver on the vision, strategy, and roadmap for Twilio’s Messaging products as a member of our Messaging Flow team.

Twilio is looking for a Product Manager to join the Messaging Flow product team of our Communications business unit. You will understand the needs of our customers, both internal and external, for global messaging and build products that solve that need at global scale. Working side by side with other product managers and engineering counterparts, you will collaborate to craft and deliver on the vision, strategy, and roadmap for Messaging Flow at Twilio.

Responsibilities

In this role, you’ll:

• Be the voice of the customer in every conversation and decision, and ensure we build world class products that our customers love and value.
• Shape the product strategy, roadmap, and release cadence for a major part of Twilio’s Messaging product, as a part of the Flow team. 
• Support your engineering team in delivering quality features efficiently, and your global go-to-market team in selling them. 
• Get your hands dirty, align executives, convince peers, and coordinate dependencies to get-it-done.
• Seek out unique points of view to deliver products that reflect the global population and make communication more inclusive for all.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Experience building customer-facing cloud products for businesses or developers.
• Strong technical, analytical, and UI/UX design understanding. 
• Ability to speak and write in English fluently.

Desired:

• Experience designing and consuming REST APIs and eventing in the form of webhooks and/or queues.
• Ability to independently test hypotheses and quantify expected impact by querying internal data sets.
• Interest in and ability to understand distributed systems architectures.
• Experience working in an agile/SCRUM development process with globally-distributed teams and customers, occasionally working non-standard hours.
• Experience working with direct sales, marketing, and defining pricing/packaging.

Location 

This role will be based in our Tallinn office if you prefer to work in-office, or it can be done remotely from Tallinn or anywhere in Estonia.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.