Product Manager - Messaging Data Platform

See yourself at Twilio

Join the team as Twilio’s next Product Manager in our Messaging Data Platform team for analytics and machine learning integrations.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

This position is needed to  craft and deliver a vision for Twilio’s analytics and machine learning integrations with our Messaging Data Platform. Twilio is looking for a Product Manager to join the Messaging Data Platform product team of our Communications business unit. You will understand the needs of internal and external customers to offer a data access platform that empowers Twilio’s business to effectively build products on Twilio’s most important dataset at global scale. Working side by side with other product managers and engineering counterparts, you will collaborate to craft and deliver on the vision, strategy, and roadmap for messaging data at Twilio.

Responsibilities

In this role, you’ll:

• Play a key role in defining and executing Twilio’s transition towards a data mesh.
• Take ownership of Twilio’s messaging core datasets.
• Collaborate with data consumers to understand their needs and ensure that your data products align to effectively and efficiently address a broad set of business requirements.
• Track and optimize return on investment for core data products.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Strong analytical background. 
• Familiarity with big data layout and querying tradeoffs.
• The ability to understand and write SQL.
• Ability to speak and write in English fluently.

Desired:

• Experience delivering and evolving data products.
• Familiarity with lakehouse technologies (Hudi, Iceberg, and/or DeltaLake).
• Familiarity with ETL and machine learning workloads on big data.
• Familiarity with AWS big data and machine learning offerings.

Location

This role will be based in our Tallinn, Estonia office or remotely in Estonia.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.