Product Manager - Messaging Data Compliance

See yourself at Twilio

Join the team as our next Product Manager for Regional and International expansion.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to build products and features to support Twilio’s expansion and scalability into new geographic markets across the globe. This team supports Twilio’s international expansion goals which is one of the major growth vectors for Twilio. This role will contribute to a major initiative for the Twilio platform and the work will have a significant impact on the trajectory of the company.

We are looking for someone who excels at developing scalable product structure and has the vision to help drive the long term strategy within your product group. We are looking for someone with a platform mindset who can help build extensible products and provide trusted experiences meeting the data compliance requirements. This role will lead all aspects of product development and day to day product operations. 

Responsibilities

In this role, you’ll:

• Partner with internal product development teams and cross-functional business teams to build a long-term product roadmap.
• Ruthlessly prioritize features based on value proposition and be able to clearly communicate rationale. 
• Discover requirements for new features by working with internal & external partners across all levels.
• Document requirements in the various formats used as part of the “Twilio Way”.
• Work closely with Engineering, Legal, Data Privacy and Security teams to drive product alignment & releases over the line. 

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 5+ years of product management experience OR equivalent experience in creating product platform offering and achieving customer adoption goals/KPI targets tied to a product area.
• Ability to drive a large product area or a small product line .
• Strategic problem solver who excels at defining the product roadmap and new features/product enhancements.
• Ability to drive and improve alignment and cross-functional partnership through your product line.
• Great communicator who can find common ground across different types of partners.
• Has the technical ability to understand software and recognize areas of product integration, discuss product roadmaps, and engage with product managers.
• Naturally focused on customer impact; able to articulate how it ties to overall business strategy and goals.
• Data-informed and metrics-driven, measures and benchmarks execution to drive outcomes in their product area.

Desired:

• Previous experience working with data compliance, privacy and security;
• Previous experience working on SaaS products.

Location 

This role will be based in London or remotely in the United Kingdom.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.