Product Manager

Merge is seeking a Product Manager eager to push the frontier of our platform's capabilities. You will be the end-to-end owner of our integrations infrastructure, responsible for ensuring that we sync data efficiently and effectively. You will work closely with engineering, sales, post-sales, design, and product marketing to streamline our integration processes, enhance our platform’s performance, and deliver a stellar customer experience along the way.

We believe there is immense potential to expand our platform by improving our integration capabilities and by ensuring that our infrastructure meets the highest standards of efficiency and reliability. As a PM at Merge, you will sit at the heart of the business, driving 0-to-1 product launches that thrill our customers and shape the future of our company.

What you will do:

• Become an expert in our integrations infrastructure. Proactively identify new use cases and propose enhancements, collaborating effectively across the company to ensure that our integration processes align with the company’s broader strategic goals.
• Assume end-to-end ownership of all things data quality. Use customer feedback, market research, and close collaboration with stakeholders to appropriately prioritize product features. You will be rolling up your sleeves and jumping in directly, helping debug or build out integrations when necessary. We’re scrappy and move quickly.
• Be the loud, energetic champion of your space. Communicate regular progress updates, inform the team about broader industry trends, and maintain crisp, clear documentation of what we’ve built and why we’ve built it.
• Embrace and navigate ambiguity. Drive growth forward as the visionary owner and champion of data quality and our integrations infrastructure. Surface key questions to leadership, clearly articulating available options along with your recommendation when irreversible decisions are on the line. Think in tradeoffs.
• Maintain exceptionally high standards. Respond to inquiries, triage feature requests, and ensure effective resolution. Work closely with Sales and Post Sales to ensure our customers are happy and that our API delivers an excellent experience.

The ideal candidate will have:

• 3-4+ years of experience in product management
• Strong technical understanding of modern API design and data integration processes. A software engineering background or CS degree is a major plus.
• Exceptional written and verbal communication skills, with strong attention to detail and a high level of polish.
• Excellent analytical skills and a talent for creative problem-solving.
• Keen interest in industry trends and overall product innovation.
• Proven ability to collaborate effectively with cross-functional teams and influence decision-making.