Product Manager, Lyft Business Admin Tools

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. 

Lyft connects people to transportation to change the way we live and get around our communities. We are looking for product managers who bring exceptional creative, strategic, and analytical skills to drive forward a best-in-class product. Product management at Lyft leads the integration of engineering, data science, and design to achieve the company’s vision for reinventing transportation. We are looking for entrepreneurial and passionate Product Managers to innovate and execute across a rapidly growing, fast-paced company and industry.

The Lyft Business team is one of Lyft’s fastest-growing and most profitable units, providing transportation solutions for organizations, including business travel, employee commutes, courtesy rides, and non-emergency medical trips.  The scope of Lyft Business is expansive, from B2B capabilities (Self service tools, APIs, billing & reporting, etc) in addition to the B2B2C Rider experience of Business Profiles & Rewards. 

The Lyft Business Portal is the command center for enterprise transportation management, empowering thousands of organizations to manage their transportation programs efficiently. Through our admin controls, companies can manage employee travel, set spending policies, monitor usage, analyze transportation data, and ensure compliance across their entire organization. Our platform serves diverse industries from corporate travel to healthcare, hospitality to education.

We're seeking an experienced Product Manager to own and evolve the Lyft Business admin controls and enterprise management platform. You'll be responsible for building the tools that enable organizations to effectively manage transportation at scale, from small businesses to Fortune 500 companies. This role is critical to scaling our B2B business and requires someone who deeply understands enterprise software, admin experiences, and the complexity of organizational transportation needs.

Responsibilities:

• Define and execute the product vision for Lyft Business admin controls, focusing on scalability, usability, and enterprise-grade functionality
• Develop a comprehensive roadmap for admin features including user management, policy controls, support, self-service onboarding, and compliance.
• Strategize and Implement AI-enabled chat support for Enterprises
• Build a product roadmap to achieve your goals and lead a core team of Engineers, Enterprise Sales, Designers, Data Scientists, and Product Marketers to execute on it.
• Deeply understand the needs and motivations of your customers across different Business entities and use cases.
• Completely own your team’s products – existing or new – from ideation, through development, launch, growth, and maintenance.

Experience:

• 4+ years of product management experience, with at least 2 years building B2B/enterprise software
• Proven track record of building admin consoles, dashboards, or management platforms
• Deep understanding of enterprise software requirements including security, compliance, and scalability
• Experience with complex onboarding flows and activation optimization
• Demonstrated ability to work with regulated industries (healthcare experience a plus)
• Excellence in stakeholder management across Sales, Support, Marketing, and Engineering
• Strong communication skills and intuition for communication strategy at every level -- within teams, within the company, to users, and other audiences.
• Detail oriented with superior organizational skills -- balancing multiple projects, deadlines, and requests should be second nature to you.

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the San Francisco area is $128,000 - $160,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Total compensation is dependent on a variety of factors, including qualifications, experience, and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.