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Product Manager Lead, Discovery

Square is hiring a Lead product manager


Location
Contract type
Full-time
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Job description

Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

To solve this problem, we expanded into software and built integrated solutions to help sellers sell online, manage inventory, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

The Ecosystem team builds products and platforms that support sellers at every step in their Square journey; this includes engaging marketing pages, intelligent onboarding flows, insightful dashboards, and more — all with the goal of making it frictionless for sellers to get started and grow their business with Square.

As the Product Lead on the Discovery team, you will lead a team to build products that bring together Square’s services in one easy-to-use experience. Your scope will not just be individual features, but scalable systems that help sellers manage their businesses more efficiently across all of Square. You’ll work with a cross-functional team of engineers, designers, and data scientists to address high-impact seller problems, partnering with other Square teams and Square leadership. 

You will:

  • Define the core product vision for your area of ownership

  • Organize, lead, and coordinate the activities for a team of PMs contributing to your area of ownership

  • Gain agreement from executives and other senior team leaders

  • Own delivery of product initiatives and releases that have unique and differentiated aspects

  • Write user narratives to imagine the experience a customer may have

  • Define, document, and communicate objectives, requirements and constraints for product initiatives and releases

  • Collaborate with engineers and designers to edit the service and product

  • Prioritize and sequence product initiatives against a mandate 

  • Perform market research and analysis

  • Anticipate non-obvious risks and resolve highly complex issues.

Qualifications

You Have

  • Natural leadership instincts with a proven ability to innovate

  • Prior experience working as a Growth PM or experience in Product Marketing

  • Proven record of shipping high-quality products at scale

  • 12+ years of product management experience

  • An entrepreneurial work style, you're a self-starter

  • Excellent organization skills

  • Ability to work well with designers and engineers

  • An analytical and metrics driven work style

  • Great interpersonal and communication skills

  • Prior experience at a startup or consumer internet company

  • Demonstrated excellence in using principled decision-making to manage diverse stakeholders, including peers and executive leadership.

  • Comfort in a fast-paced and dynamic environment

  • Passion for Square and new technology

  • Bachelors degree or equivalent experience 

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $222,800 - USD $272,300
Zone B: USD $211,600 - USD $258,600
Zone C: USD $200,500 - USD $245,100
Zone D: USD $189,400 - USD $231,400

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Benefits include the following:

  • Healthcare coverage
  • Retirement Plans including company match 
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
  • Paid parental and caregiving leave
  • Paid time off
  • Learning and Development resources
  • Paid Life insurance, AD&D. and disability benefits 
  • Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources 

This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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Square

668 job offers
Block, Inc., formerly Square, Inc.,
Square has been started in 2009 and employ about 1000+ people.
How to apply
Please let Square know you found this offer on We Love Product as a way to support us so we can keep publishing more lead product manager job offers.